Field Service Technician
Field Service Technician
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Job Description
Flowserve offers competitive pay annual bonuses medical benefits on day 1 generous paid vacation time paid holidays retirement plan and many other excellent benefits!
Role Summary:
The Mechanical Field Service Technician troubleshoots and repairs Flowserves pumps and equipment for our customers in industries such as oil and gas chemical nuclear coal and wastewater industries. This challenging position requires an experienced mechanic who can provide confident expertise in the face of operational problems. The Field Service Tech will repair and install equipment oversee startup conduct maintenance and monitor the performance of our products at our customers locations. While the Tech may be the only Flowserve representative on site the Tech can call upon the resources of Flowserves Field Service Team to ensure that our products are operating at peak performance. Flowserve counts on the Field Service Tech to be an indispensable resource to our customers creating a lasting competitive advantage for our products and services.
Location: Leduc AB.
This position requires to be 90 of the time in the field 34 days per week). The remaining 10 this person will be assisting at Flowserves Leduc site.
A company truck will be provided.
Responsibilities:
- Make direct inperson service calls in response to customer requests.
- Assess mechanical problems and take actions to resolve promptly
- Work sidebyside with our customers personnel and lead work crews as required
- Oversee the full cycle of repair: disassembly cleaning inspection repair and assembly
- Ensure that equipment is installed successfully and on schedule.
- Check equipment prior to startup and assess startup performance
- Monitor the maintenance and performance of Flowserve equipment
- Train customers in the proper procedures for operating and maintaining Flowserve products
- Collaborate with Flowserve Sales Engineers to ensure a coordinated approach to serving our customers
- Collaborate effectively with the supporting organizations of Flowserve including the repair centers customer service and sales engineering
- Maintain organized accurate timely records including daily reports jobs quoted jobs performed and time and materials charged
- Communicate by word and actions Flowserves values for ethics safety and quality
Requirements:
- Red Seal Millwright Ticket is a must.
- Five or more years of experience in mechanical field service specifically repairing pumps (large highend singlestage and multistage pumps; laser alignment rigging and pump seals).
- Must be able to travel 90 of the time with frequent overnight stays required
- Must have an active drivers license with a good driving record; will drive company truck.
- Experienced in removing and installing pump bases (epoxy grout including pressure grout)
- Knowledgeable about the industrial applications and operations of pumps
- Must be a selfstarter with good followthrough capable of working independently with little supervision
- Experienced in successfully leading work crews
- Able to explain mechanical problems and articulate the thinking behind recommendations.
- Must be good at solving problems with other people
- Able to remain calm and eventempered in the face of challenges demands and deadlines
- Excellent ability to read and interpret blueprints engineering drawings and schematics
- Capable in Outlook Word and Excel
- Physical activity is required including frequent lifting up to 50 pounds ascending/descending ladders and staircases and climbing and reaching in under and around large equipment often outside yearround.
- High School diploma or GED equivalent.
Preferred Experience/ Skills:
- Field Machining experience a plus
#DL
Required Experience:
IC
Employment Type
Full-Time
