IT Desktop Technician Dallas TX - Austin Industries
IT Desktop Technician Dallas TX - Austin Industries
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Job Description
Austin Industries is one of the nations largest most diversified construction companies. With more than 7000 employeeowners Austin Industries provides nearly every type of civil commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road Austin Commercial and Austin Industrial.
Austin Industries has an outstanding opportunity for an IT Desktop Technician at our corporate headquarters in Dallas Texas. The IT Desktop Technician will provide general and escalated support to all EmployeeOwners at all headquarters offices and jobsites of all Austin operating companies. Theyll focus on coordination installation and implementation of all IT hardware and software including but not limited to laptops desktops tablets iPads docking stations monitors audio/video equipment phones and wireless devices.
Responsibilities:
- Provide onsite and remote maintenance troubleshooting for computer hardware peripherals software virus network connection and mobile device configuration
- Recognize diagnose and resolves common system issues; may use remote desktop screen sharing software to quickly and accurately assist users with issues
- Responds to telephone calls emails and ticket requests for technical support
- Software and hardware installations updates and troubleshooting
- Audio/video conference setup and support
- Printer/scanner setup and support
- Document track and monitor the problems to ensure a timely resolution
- Assist Asset department with imaging of new and upgraded equipment
- Track document recurring problems and recommend corrective actions to the appropriate IT team
Qualifications:
- An associate degree in computer technology information systems or related field preferred but not required
- 2 years of experience in computer technology support or related area
- Azure Fundamentals Certificate preferred
- Knowledge of commonlyused concepts practices and procedures within field
- Excellent communication (written and verbal) analytical customer services and interpersonal skills
- Ability to work in a fastpaced deadline driven environment
Requirements:
- Be available to work at Austin Bridge & Road headquarters in Coppell Texas as needed per rotating schedule
- Be available to travel to jobsites at least once every quarter
- Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.
Benefits & Compensation
We offer excellent benefits including medical dental life and disability insurance and a matching 401K plan.We are proud to be a 100 EmployeeOwned Company (ESOP)!To learn more about our employeeownership structure please go to Industries is an Equal Opportunity Employer.
See the Know Your Rights poster available in English and Spanish.
See the Pay Transparency Nondiscrimination Provision poster available in English and Spanish.
About Austin Industries
Austin Industries and its operating companies engage in almost every type of civil commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity Employeeownership Exemplary Service and Excellence in Safety.
To learn more about our history culture and operations visit us at .
No ThirdParty Inquiries Please
This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employeeowners by staffing agencies search firms or thirdparty recruiters in response to a posted Company will not pay any placement fee(s) without a written agreement to do so i.e. payment must be required pursuant to the terms of a written agreement.
Any unsolicited resumes or candidate information submitted to this Company or any of its employeeowners becomes the property of the Company.
Accessibility Note
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns please contact thePeople Services Teamat.
Required Experience:
IC
Employment Type
Full-Time
