Bellperson Full TimePart Time
Bellperson Full TimePart Time
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location
Montelucia Resort and Spa
Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley the Montelucia Resort & Spa features 253 luxurious guestrooms 38 suites and two presidential suites. The propertys distinctive architecture is inspired by the rich history whitewashed villages and sundrenched hills of Spains Andalusia region. The property also includes the awardwinning Moroccan inspired Joya Spa three resort pools and five dining options including the critically acclaimed restaurant Prado. The resort which is adjacent to the cities of Phoenix and Scottsdale offers easy access to golf recreation nightlife and entertainment.
Job Description
- To provide assistance and services for guests as well as the hotel in order to ensure pleasurable accommodations.
Responsibilities
- Use friendly and appropriate expressions when engaging guests.
- Be fully acquainted with the different points of interest.
- Ensure the delivery of packages to guestrooms executive offices or meeting rooms.
- Ensure that the public areas bell closet are maintained clean and tidy.
- Followup with guest complaints to ensure that any problems are resolved.
- Utilize bell carts effectively and with caution.
- Ensure the floor is covered 100 of the time including the Front Desk.
- Direct guests to the Front Desk or meeting rooms.
- Call taxis and/or shuttle for guests as needed.
- Assist retrieve and load luggage for guests.
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
- Engage in conversation with as many guests as possible.
- Attend all designated staff meetings and training sessions.
- Complete all tasks assigned by manager.
- Aid guests in locating other areas of the hotel (walk them to destination if possible).
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
- Follow all company safety and security policies and procedures; report accidents injuries and unsafe work conditions; complete safety training and certifications.
Qualifications
- Excellent customer service skills.
- Must have strong communication presentation training and organizational skills.
- Maintain a professional business appearance attitude and performance.
- Must be able to work a flexible schedule including weekends and holidays.
- Candidates must be able to speak fluent English.
Omni Hotels & Resorts is an equal opportunity employer vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Employment Type
Unclear
