Center Scheduler
Center Scheduler
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
On Lok PACE
We are a nonprofit committed to our participants.
Dedicated to The Care of Elders:
PACE Program of AllInclusive Care for the Elderly) was developed to answer the many problems around caring for frail seniors. The PACE model is centered on the belief that it is better for the wellbeing of seniors with chronic care needs and their families to be served in their community whenever possible.
Seniors their family members and caregivers face many issues including transportation to appointments management of medications coordination of medical care from different specialists lack of social interaction and ability to stay alone at home. On Lok PACE participants receive in home care services and transportation to a On Lok PACE center for primary medical care social and recreational activities and other senior care services.
We understand the importance of a system that works together. Your expertise drive and passion can help us carry out our mission to improve lives and advance healthcare.
Join our team of leaders to begin a rewarding career!
POSITION SUMMARY: Under the direction of the Program Manager the Center Scheduler is responsible for the scheduling and coordination of inhouse and outside appointments for On Lok participants.
DUTIES / RESPONSIBILITIES:
- Generate specialty referral and schedule both inhouse and outside medical appointments.
- Provide all necessary documents required for medical and specialist appointments.
- Cancel/reschedule medical and specialist appointments and inform the participants and families.
- Enter and track all inhouse and outside appointments in Epic.
- Complete paperwork for all medical appointments.
- Complete appointments for audiology podiatry dental optometry and other specialty referrals in specialists and outside appointment in Epic.
- Generate referral forms for visiting Primary Care Physician (PCP) and enter in Epic.
- Send all documents to PCP after appointments are completed.
- Obtain and keep track of diagnostic requests and billing forms as needed.
- Prepare podiatry forms for podiatry visits.
- Communicate effectively (written and verbal) with providers participants family and team members.
- Update Epic for changes related to the appointment.
- Prepare and maintain monthly calendar for specialists in Epic.
- Provide coverage for other scheduler as needed.
- Call facilities to obtain test results if not reported to clinic in a timely manner.
- Prepare paperwork pertaining to meals and transportation as related to appointments.
- Coordinate services pertaining to appointments such as transportation meals translation and escorts.
- All other reasonably related duties as assigned.
QUALIFICATIONS (knowledge skills abilities)
- Minimum two years of experience in a healthcare setting preferably with the elderly.
- Knowledge of healthcare and proven experience in medical billing and scheduling from diverse backgrounds and job classifications.
- Demonstrated excellent communication skills both written and verbal.
- Proficient computer skills required.
- Flexibility initiative and willingness to participate in all aspects of the organization.
- Bilingual ability may be required for specific assignments.
On Loks Employee Benefits include (eligible for any position for 20 hr/wk or more):
- Medical Dental and Vision coverage
- Retirement Savings Plan 403(b) and Term Life/AD&D Insurance
- Flexible Spending Account Commuter Checks MLA scholarships Employee Assistance Program (EAP)
- Pet Insurance and additional discounts
- Holidays 10 per year) vacation time sick leave and longterm disability insurance
Your final compensation offer will be determined based on factors such as skills experience education and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime.
Pursuant to the San Francisco Fair Chance Ordinance and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a) we will consider for employment qualified applicants with arrest and conviction records.
On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy) race religion color gender gender identity gender expression sexual orientation national origin ancestry disability medical condition genetic information marital status age military or veteran status or any other legally protected status.
If you require reasonable accommodation to participate in the job application or interview process to perform essential job functions and/or to receive other terms privileges or benefits of employment please contact Recruitment .
Employment Type
Full-Time
