Customer Service Representative - HR Specialist
Customer Service Representative - HR Specialist
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1 Vacancy
Job Description
Alliance HCM in The Woodlands TX is calling all engaging and friendly professionals to apply to join our team as a fulltime Customer Service Representative HR Specialist!
WHY YOU SHOULD JOIN OUR TEAM
We are an innovative technology company that prides itself on taking care of its employees. We pay our Customer Service Representative HR Specialists a competitive wage. Our payroll team also enjoys fantastic perks and benefits including 100 paid for medical dental vision longterm disability life insurance a 401(k) with company match profit sharing a rewards and recognition program professional development and team building activities. Plus we make it easy to apply for this human resources position with our initial quick mobileoptimized application. If we have your attention please continue reading!
WHO IS ALLIANCE HCM
Alliance aims to be the largest independent human capital management (HCM) company in the United States by providing the most advanced technology to customers through our proprietary single database cloudbased software. We help small to mediumsized businesses manage their payroll HR benefits onboarding offboarding and everything in between. As the second largest privately held payroll company in the U.S. our goal is to constantly innovate and create bestinclass HCM solutions.
At Alliance our employees enjoy more than rewarding work and competitive compensation. By joining us you become part of a team that supports and celebrates your success. We encourage everyone to push the boundaries of whats possible and test new ideas. As part of our team youll go as far as you want and have fun doing it.
ARE YOU A GOOD FIT
Ask yourself: Do you have exceptional administrative and customer service skills Are you organized and able to effectively prioritize and delegate multiple tasks Can you clearly communicate with both clients and coworkers Are you friendly enthusiastic and optimistic Do you want to work for a technology company that values you and appreciates your contributions If so please consider applying for this Customer Service Representative HR Specialist position today!
YOUR LIFE AS A CUSTOMER SERVICE REPRESENTATIVE HR SPECIALIST
This fulltime human resources position works during the day with occasional weekend work and overtime.
As a Customer Service Representative HR Specialist youre responsible for supporting our clients with the applicant tracking onboarding employee selfservice payroll and human resources systems provided by our company. You help clients maintain their employee payroll records time and attendance information new hires terminations benefits deductions and support orders. Using your exceptional customer service skills you maintain strong relationships with clients by ensuring all tasks are completed accurately and resolving any issues.
In addition you process fullcycle payroll from time and attendance file feeds and time sheets. You consistently communicate with clients either on the phone or via email while maintaining a professional demeanor. As needed you seek out ways to increase efficiency learn new skills and suggest any beneficial improvements to our processes. Youre quick to assist with any special projects that come your way and keep our HCM software running smoothly. You enjoy being in a position that helps people every day which is why you thrive as a Client Services Representative!
WHAT WE NEED FROM YOU
- 3 years of customer servicerelated experience in payroll human resources benefits human capital management (HCM) or SaaS
- Proficiency with computers including Windows Office programs and CRM Salesforce
- Proficiency in basic system problem resolution
- A passion for excellent customer service
Bilingual would be a plus but multiple factors will be taken into consideration. We are looking for someone with a passion for technology and a love for human resources. This excellent communicator needs to have a friendly demeanor and great organizational skills. If you can meet these requirements and perform this Customer Service Representative HR Specialist job as described above we would be happy to have you as part of our payroll team with our technology company!
Location: 77381
Required Experience:
Unclear Seniority
Employment Type
Full-Time
