Customer Service Representative- SwimRVA North
Customer Service Representative- SwimRVA North
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Job Description
Looking for a summer of fun friendship and an opportunity to grow relationships in the Richmond community If you love the water outdoor pools people and kids you will love SwimRVA North. This summer seasonal position as the SwimRVA North Relationship Coach will help provide an amazing summer experience for all members guests and staff to help build relationships within the SwimRVA community. This position is mainly for weekends and evenings at our North location.
The mission of SwimRVA is to elevate swimming in the Richmond region making water safety and aquatic fitness more accessible to all. SwimRVA believes our strength and impact is driven by our people. We invest in the growth and development of our team members in order to grow our impact.
The SwimRVA North Relationship Coach job duties:
- Provide an exceptional customer experience
- Customer Service oriented with a passion to serve our members and guests and help build relationships
- Member service responsibilities including answering phones checking members in completing sales and transactions and inperson customer engagement
- Cash inventory management
- Help coordinate events as best ever party host
- Interact and engage with SwimRVA North families and guests
- Build relationships that promote a collaborative environment
- Ability to multitask
- Promote safety while having the best summer ever
Qualifications:
- A positive attitude and work ethic
- Customer service oriented organized efficient and positive
- Ability to communicate effectively both written and verbal
- Help coordinate a positive experience for all indoor and outdoor activities
- Able to work evenings and weekends
- American Red Cross First Aid/CPR certification preferred or willing to obtain
Salary/ Benefits:
- PartTime Seasonal position
- Starting salary at $14.25/hour
- Up to 40 hours per week available
- Flexible schedules with ability to work weekends
- Free Employee Facility membership to multiple locations
- 25 off program fees
Required Experience:
Unclear Seniority
Employment Type
Part-Time
