General Information:
Job title: Urgent Care Registration
Schedules Available:
- Parttime 2 36 hours per pay period; 12hour shifts 8:45am9:15pm
Weekend rotation: Every 3rd weekend
Holiday rotation: Required to participate in holiday rotation schedule
Position Summary:
The Registration position greets patients and obtains and verifies patient demographics and insurance information.
Position Responsibilities:
- Register Urgent Care patients.
- Verify patients name DOB address phone number insurance and emergency contacts.
- Obtain required signatures on legal consents and insurance forms.
- Collect copays for patients.
- Register patients for dialysis labs and xray if needed.
- Places ID band on patients.
- Answer phones and determine needs of each caller in a polite and courteous manner. Transfer calls to the appropriate department.
- Under the direction of the department director conduct onthejob training of new employees.
- Maintain reception area in neat and orderly condition at all times.
- Participate in medical facility emergency routines whenever required. Notify clinical staff when triage assistance is needed.
- All other Revenue Cycle job duties as assigned.
Position Requirements:
- High school diploma or equivalent required.
- 1 year or less of related work experience required.
- Experience working in the medical industry preferred.
- Exceptional accuracy and attention to detail required.
Knowledge Skills & Abilities
- Intermediate proficiency with computers is required.
- Selfstarter with excellent interpersonal communication and problemsolving skills.
- Personality and demeanor to deal with the public and assist ill older or distraught patients.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Good computer skills