Senior Advisor Product Management Voice Services
Senior Advisor Product Management Voice Services
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$ 126700 - 190000
1 Vacancy
Job Description
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What Well Bring:
At TransUnion we strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors our associates are given the tools needed to get where they want to go. Regardless of job titles our associates have the opportunity to learn new things and be a leader every day.Come be a part of our team youll work with great people pioneering products cuttingedge technology and in an environment that values and supports continued development.
What Youll Bring:
Proficiency with Java Unix SQL and R Experience with SOAP REST API XML and WebServices
Well versed in Agile methodologies
Familiar with the Software development life cycle including requirements and testing
Exposure to Automation Development
Prior experience supporting Customer Integration
Expertise in Performance and Scalability optimization
Data analysis skills and exposure
Impact Youll Make:
The Senior Manager is responsible for Product Management of the primary TransUnion Voice Product that streamlines and automates the endtoend ordering process for Number Porting Directory Listings and all related ancillary processes.This role will partner and collaborate with stakeholders across Transunion Engineering teams internal teams customers and prospective customers.
The Product Manager will have the opportunity to lead system design that automates Number Port Orders and enhances systems associated with Number Porting and Directory Listing LSRs in addition to associated ancillary processes related to Number Porting.
Formulate plans for new products and product improvements to enhance customer experience and increase revenue.
Manage a product roadmap including feature enhancements and customer requirements from concept to deployment as well as managing priority and customer expectation.
Sales support including providing marketing material and product documentation customerfacing product reviews and demos budgetary and contractual pricing contract review and ongoing customer support as required.
Communicate product benefits to internal stakeholders marketing product support account managers etc.
Learn and understand a customers business problems and identify solutions for the customer to translate customer needs into product requirements.
Understand the types of technical issues that can arise with the product. Suggest plans of action or work with support teams to resolve issues as they arise.
Collaborate and interact across functional support team consisting of sales marketing BPO product support and customer support.
Lead development teams to create products/solutions and successfully deploy them into production.
The application window for this job posting is estimated to close on May 1 2025. Job postings may come down early or be extended due to business need or volume of applicants.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for nonexempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits longterm care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law.
Pay Scale Information :
The U.S. base salary range for this position is $126700.00 $190000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion actual compensation is based on careful consideration of additional factors such as (but not limited to) an individuals education training work experience jobrelated skill set location and industry knowledge as well as the scope and responsibilities of the position and market considerations.Regular fulltime nonsales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for longterm incentives and other payments based on applicable company guidance and plan documents.TransUnions Internal Job Title:
Sr Advisor Product ManagementRequired Experience:
Senior IC
Employment Type
Full-Time
