Practice Manager
Practice Manager
Posted on :
29-04-2025
Employer Active
1 Vacancy
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Job Description
Who is Gather Health
Gather Health is a collective of outreach partners care partners clinicians and most importantly patient partners who work together to reshape lives and communities. We bring handson social and medical care to our patients and work around their needs both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather we show love compassion community and care.
What is this role about
We are seeking a dynamic and experienced Practice Manager (referred to internally as a Clinical Operations Manager) to oversee the efficient functioning of our primary care office. The Clinical Operations Manager will play a crucial role in managing the clinical operations ensuring regulatory compliance optimizing workflows and enhancing the overall patient experience. The incumbent will work collaboratively with our leadership team primary care providers patient liaisons EMTs and fellow clinic administrators as part of the careteam model.
What are some of the daytoday duties
This clinicbased role will include but not limited to the following responsibilities:
Manage daytoday clinical operations of the primary care office including staffing scheduling and resource allocation to ensure smooth operations.
Develop and implement operational policies procedures and protocols to enhance efficiency productivity and quality of care.
Collaborate with providers clinical support staff and leadership team to streamline processes and improve patient flow.
Oversee the recruitment training and performance evaluation of clinic staff to maintain a motivated and high performing team.
Ensure compliance with regulatory requirements accreditation standards and best practices in clinical operations.
Work collaboratively with our VP of Operations to monitor and analyze key performance metrics and implement strategies for continuous improvement.
Manage inventory supplies and equipment necessary for clinical operations ensuring adequate availability and proper maintenance.
Serve as a liaison between clinical staff administrative leadership and external partners to facilitate effective communication and collaboration.
Providing information and facilitating office tours for patients interested in joining our practice
Resolving claims issues with third party insurance carriers and facilitating requested information in a timely fashion
Engaging with patients and their family members/caretakers to resolve claim issues and other insurance hurdles
Providing additional documentation needed for timely claims processing by conducting research and preparing for appeals
Providing support to colleagues as needed in a teambased environment to ensure our patients receive the highest quality of service and care possible
Additional duties as assigned
What are the requirements for this position
Proven experience in clinical operations management preferably in a primary care setting.
Strong leadership skills with the ability to motivate and mentor a diverse team of healthcare professionals.
Knowledge of healthcare regulations compliance standards and quality improvement methodologies.
Ability to adapt to changing priorities and work effectively in a fastpaced environment.
Strong interpersonal skills with experience working in settings requiring frequent communication via phone and inperson
Proficiency in healthcare information systems and software applications such as email Outlook calendar etc.
Ability to work regular office hours Monday through Friday
Ability to work for any employer in the United States
What are the preferred nice to have requirements
Strong knowledge of Medicare billing and CPT coding
Experience with Athena or another Electronic Health Record software
Experience with seniors underserved populations individuals with disabilities or other complex social needs
What are the traits of someone most likely to succeed in this role
Organized manages time effectively and operates efficiently
Motivated thrives in a busy environment
Friendly people enjoy their company because of their joyful nature
Compassionate they treat people with kindness
Patient they are not easily frustrated or flustered
Resourceful they are creative when it comes to problem solving
Positive sees glass as is half full vs. half empty
Reliable takes responsibilities seriously and always shows up on time
Why should I join Gather Health
We are a missionbased organization that is passionate about changing the way seniors experience primary care
Our business model is unique and on the cuttingedge of the primary care industry
Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience but also an amazing employee experience for our colleagues
We are intentionally building a strong company culture and providing a compassionate and joyful work environment
The organization was conceptualized founded and launched by experienced cofounders with a track record of success in the healthcare space
We offer competitive pay and benefits for our FullTime colleagues including:
o Marketbased base salaries
o Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
o 11 Paid Holidays
o Medical insurance coverage (health dental vision) with no waiting period for enrollment
o Short and LongTerm disability insurance at no cost to you
o Basic life insurance coverage at no cost to you
o 401K match up to 4 of income
o Employee Assistance Program at no cost to you
o Supplemental benefits available for discounted prices (legal services Aflac hospital indemnity accidental death & dismemberment etc.
Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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