Standards Governance and Systems Manager

Role summary

As a Standards Governance and Systems Manager (known internally as Senior Standards Manager) you will manage endtoend processes on the lifecycle of railway standards effectively and efficiently acting as the single point of contact for internal and external stakeholders. In addition you will lead the use of RSSBs content management tool (Component Content Management System CCMS).

Team summary

One of RSSBs functions is to develop railway standards on behalf of the railway industry in Great Britain. Standards are an agreed way of doing something. They support the railway to function as a whole system help manage risks open markets and reduce costs as the industry does not have to keep reinventing the wheel.

The Standards Management Policy and Strategy team leads three workstreams to support the development of
railway standards.

1. The standards management workstream looks after and implements the governance arrangements
for developing standards and monitors compliance. It also develops manages and seeks continuous
improvement of internal policies processes and procedures.
2. The standards delivery workstream leads on economic assessments and supports the development of
business cases to change standards. It also provides technical expertise on regulatory policy to projects
and crossindustry committees.
3. The policy and strategy workstream sets the strategic direction for the future development of
standards. Its expertise in regulatory policy helps influence changes to legislation related to standards.
It works closely with industry bodies like the Department for Transport (DfT) and the Office of Rail and
Road (ORR).

In this role you will be part of the standards management workstream.

Essential:

• Experience in governance and process management or equivalent.
• Experience working in and administration of structure authoring component content management systems (CCMS) or proprietary requirements management databases.

• Experience working with stakeholders understanding their needs and delivering excellent endtoend customer service. Experience managing supplier relationships.

• Analytical skills with the ability to assimilate complex large and varied datasets to identify trends and provide insights that inform and drive decisionmaking.

• Familiarity with or understanding of with app development approaches such asuser experience UX considerations and user acceptance testing.

• Sound organisational and prioritisation skills manages time effectively and meets deadlines.

• An advanced level of proficiency with the Microsoft Office 365 suite.

• Ability to influence others at all levels across the organisation

• Communicate effectively and share thoughts and ideas through methods appropriate to the audience.

• Adapt and respond effectively when embracing new opportunities change and in navigating uncertainty.

• Actively contribute as part of a team and work towards achieving team goals and outcomes.

• Take responsibility and demonstrate accountability in completing tasks and achieving objectives actively seeking to resolve problems and identify opportunities.

• Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals.

• Can work collaboratively within an evolving industry gaining stakeholder confidence through understanding their goals and motivations and demonstrating credibility as an expert.

• Make timely informed decisions taking account of the benefits and constraints involved.

We are committed to investing in our staff and offer formal and informal learning opportunities for development.

We valuediversityand equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of theDisability Confident Scheme we encourage candidates with disabilities who meet the minimum criteriato apply for our jobs.If you have applied under the Disability Confident Scheme please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers VERCIDA

If you require anyreasonable adjustmentswith respect to our selection process including information in an alternative format please contact us at

We understand the importance ofworklife balanceand we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility speak to us at interview stage so that we can consider your request.

We value our staff and we offer a competitivebenefitspackage to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.