Field Operations Manager - Fleet Services
Field Operations Manager - Fleet Services
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Job Description
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Job Description:
Summary
With a focus on the Truck Maintenance facilities and processes the Field Operations Manager II provides leadership that ensures standardization and of maintenance processes and achievement of business objectives across multiple branches within his/her business unit.
The FOM supports the operations and personnel comprised of multiple locations. That personnel includes Ops Supervisors & Ops Managers. This position ensures that key Ryder FMS maintenance objectives plans and strategies are effectively communicated implemented and met within their respective location(s) within the business unit which is inclusive of all maintenance and quality processes and financial measures. This role is also critical as a liaison to customers supporting the sales process and assisting in problem resolution in regards to maintenance services. In addition the role also participates in the growth of the branches (business unit) through increased customer retention expansion and new sales. The position ensures that all locations within the assigned branches or business unit under his/her control comply with company policies and are operating within Federal State Provincial and Local laws. Lastly this position will require the individual to collaborate with all functional groups to meet operational excellence standards.
Applicants must have experience managing multiple heavyduty truck repair facilities with up to 3000 units and 100 plus employees.
Territory/Business Unit Southern California / Las Vegas
Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicants skills; prior relevant experience; certain degrees or certifications etc.
Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax advantaged 401(k) retirement savings plan.
Essential Functions
Evaluate coach and develops others on best practices regarding maintenance management within business unit
Overall responsibility for performance management within maintenance teamsLeads multiple Operations Managers to achieve and implement all aspects of operations management.
Support communicate and implement all corporate initiatives.
Support communicate and ensures compliance with all Federal Provincial and local regulations.
Support communicate and ensure compliance with all corporately mandated policies procedures and processesMeasure track and perform ongoing analysis to ensure process and financial objectives are met.
Accountable for key maintenance measurements and results across his/her business unit or branches
Accountable for all maintenance related assets cost and controlThis role is critical as liaison for maintenance in maintaining ongoing relationship problem resolution in the sales process
Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Effective leadership skills Strong leadership and communication skills
Builds and manages effective teams Builds and manages effective teams
Ability to influence internal and/or external constituents Strong interpersonal skills with the ability to influence and persuade others (internal and external)
Aptitude to learn a new business and systems Receptive to change change agent
Ability to prioritize structure and schedule tasks to maximize effort and meet deadlines Must possess strong organization and delegation skills
Experience working with strategic labor financial operating quality safety and asset processes as well as related metrics required
Experience with Fleet Management Software required
Experience using Microsoft word and excel intermediate required
Maintenance and Technical experience in a shop environment preferred
Qualifications
H.S. diploma/GED required
Associates degree preferred
Bachelors degree preferred
Five 5 years or more experience in an operations environment or demonstrated success in a Ryder role required.
Five 5 years or more leadership experience required.
Travel
5075
DOT Regulated
No
#LIRL #INDexempt #FB
Job Category
MaintenanceCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or longterm incentive plan based on the level and/ for the position are below:
Pay Type:
SalariedMinimum Pay Range:
$110KMaximum Pay Range:
$115KBenefits Information:
For all Fulltime positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a taxadvantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clickinghere.
Required Experience:
Manager
Employment Type
Full-Time
