Lead Operations - R
Lead Operations - R
Posted on :
29-04-2025
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1 Vacancy
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Job Description
Lead Operations
Primary Skills
- MS Project Plan CSM PMP SAFe
Specialization
- Project Management: Lead Operations
Job requirements
- Job Title: Staffing & Bench manager Location: Bangalore Employment Type: Fulltime Department: Resource Management Reports To: Lead Staffing (B2 About the Role: We are seeking a dynamic and detailoriented Staffing Bench manager to join our IT consulting team. As a key member of our talent operations you will play a pivotal role in aligning business needs with talent resources ensuring the right consultants are matched to the right projects at the right time. You will collaborate with delivery managers project leads and recruiters to ensure optimal resource utilization across our client engagements. Key Responsibilities: Partner closely with delivery teams and account managers to understand project staffing requirements. Source identify and allocate appropriate technical consultants (internal bench or external hires) for ongoing and upcoming projects. Proactively manage bench resources keeping utilization rates high through continuous pipeline forecasting and skillset mapping. Maintain realtime visibility into consultant availability skillsets certifications and project timelines using resource management tools (e.g. SAP Fieldglass Workday MS Project or custom systems). Collaborate with recruitment teams to fill gaps in talent supply and ensure fast turnaround on project staffing. Lead staffing meetings with stakeholders to review project pipeline consultant availability and potential risks. Act as a point of contact for consultants regarding project assignments transitions and career growth paths. Ensure compliance with client requirements including background checks documentation and onboarding timelines. Prepare staffing reports and analytics to support decisionmaking and forecast resource needs. Qualifications: Bachelors degree in Business HR IT or a related field. 712 years of experience in staffing resource management bench management in an IT consulting or professional services environment. Strong understanding of IT roles and skills (e.g. software development cloud data cybersecurity DevOps). Excellent communication interpersonal and organizational skills. Proficiency in staffing/resource management systems and Excel; experience with ATS/CRM tools is a plus. Ability to work in a fastpaced clientdriven environment with shifting priorities. Manage Bench Resources: Maintain uptodate visibility of all bench consultants including their skills certifications availability and preferences. Utilization Optimization: Work with delivery leaders and sales teams to proactively deploy bench resources onto client projects or internal initiatives. Skill Mapping and training : Regularly assess and categorize consultant skillsets aligning them with current and upcoming project requirements with suitable training. Pipeline Forecasting: Partner with sales presales and staffing teams to forecast future project demands and ensure bench readiness. Internal Mobility: Promote internal talent mobility by facilitating crossfunctional opportunities for consultants based on their capabilities and interests. Onboarding & Readiness: Ensure bench consultants are projectready through necessary training certifications and knowledge sessions. Engagement & Retention: Keep bench employees engaged through regular communication updates and career development discussions. Collaboration: Work closely with recruitment to fill open positions when internal bench resources are unavailable. Reporting: Generate and maintain reports on bench strength utilization timetobill and other key staffing metrics. Nice to Have: Familiarity with onshore/offshore staffing models. Experience working in a matrixed organization. Background in agile or projectbased delivery models.
Employment Type
Full-Time
Key Skills
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