Field Service Technician - Durham NC
Field Service Technician - Durham NC
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Job Description
We welcome you to apply if interested! You will be asked to create an account which takes less than one minute and requires only a username and password. The entire application takes no more than 57 minutes to complete.
Position Description:
Our Field Service Technicians experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology.
You will be responsible for troubleshooting repairing and updating medical devices inside of hospitals pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system.
We are hiring ASAP. This is a PARTTIME OnCall Field Service Technician opportunity with approximately 2025 hours per week.
You will have a flexible schedule and an opportunity to grow and expand into new opportunities while earning supplemental income and learning the medical device industry.
Responsibilities:
Troubleshoot and repair existing devices and document the activities correctly.
Hardware parts replacement as well as software updates and calibrations.
Perform biannual or yearly preventative maintenance as determined by the customer.
Assist in the installation and implementation of new devices at customer locations.
Conduct routine system checks and record data from product tests after installation and configuration.
Maintain and stock parts and tools assigned by customer.
Perdiem position requiring travel and flexibility to work with your current schedule.
Available oncall including nights and weekends. Travel locally for up to 23 hours to support customer needs.
Respond to and arrive at customer sites within the service tickets Service Level Agreement within 4 hours 8 hours 12 hours or 24 hours per the details of each ticket)
Job Requirements:
Must have intermediate troubleshooting abilities in the disciplines of electronics mechanics and electromechanical systems.
Experience as a military technician computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus.
A certification preferred.
Experience in healthcare field service engineering biomedical maintenance customer service pharmacy technician electronics electrical technical work or IT is beneficial for this position.
Strong communication skills and ability to provide exceptional customer support.
Must have an active driver licenseand a personal vehicle to use for job related assignments (travel time and mileage are reimbursed)
This position requires a considerable amount of pushing pulling stooping bending and lifting to 70 LBS
Ability to clear hospital vendor credentialing requirements including proof of vaccination status
IQVIA takes the approach to helping customers drive healthcare forward in this challenging fastpaced environment. We help customers accelerate results improve patient outcomes and unleash new opportunities.
#LICES
#LIDNP
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role is 32.00 per hour. The actual base pay offered may vary based on a number of factors including jobrelated qualifications such as knowledge skills education and experience; location; and/or schedule (full or parttime). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.
Required Experience:
IC
Employment Type
Part-Time
