Director of Group Sales - Hilton Austin
Director of Group Sales - Hilton Austin
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Hiltons Commercial Services organization is comprised of team members driving our sales revenue marketing catering and events management call centers and analytics functions. These functions are the core of Hiltons commercial engine and are essential to Hiltons ability to drive profitable growth.
What will I be doing
The primary responsibilities of this position are to lead the group sales team at your hotel/complex and deploy business strategies that are creative dynamic and impactful towards achieving your hotels annual group rooms and group banquets budget and crossover targets.
As the Director of Group Sales you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams including Rooms Catering and Events. Key deliverables for this role are to set deployment team composition and provide a cadence of activities that are a predictive and prescriptive approach to drive performance.
In this role you should possess strong leadership communication and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to group rooms and group banquets sales.
Strategy:
- Contribute to the hotels Annual MultiYear Strategic Intentions and Commercial Strategy in partnership with the hotel commercial leadership team and regional sales revenue and marketing support.
- Directly accountable for setting the strategy and delivery of hotels sales targets including Direct Selling Revenue Streams including group rooms and group banquets.
- Work with Hotels Commercial Leadership to ensure that Business Review Guidelines (current to 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of group sales opportunities and achieve positive group market share.
- Strategically align sales activities and outcomes with established optimal mix contribute to the accuracy of revenue forecasts while executing strategies for different demand periods and group pricing targets established.
- Understand and contribute to the maximization of profits in line with GOP and EBITDA targets.
- Operate within departmental expense budget and forecasts
- In collaboration with hotels commercial leaders contribute to the development of knowledge of all competitors and market activity
Leadership:
- Lead daily and weekly business review and sales strategy meetings
- Manage and execute monthly quarterly and annual APEX performance process with eligible sales team members.
- In collaboration with DOSM contribute to the commercial strategy plan pertaining to group sales socialize and amend plan on a consistent basis.
- Development and oversight of hotels sales site visit strategies and approach
- Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
- Responsible for recruiting and retention of all group sales roles.
- Lead engage and develop sales team members including ongoing performance development and Career Development Plans.
- Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to:
- Group Sales
- Facilitate and lead in a culture that is aligned with Hiltons DEI and ESG enterprise goals
Ownership Customer and Stakeholder Relations:
- Contribute to performance and commercial activity reporting for hotels (i.e. performance status communication and response plans).
- Liaise with Hilton Worldwide Sales towards demand and conversion generation
- Build strong relationships with CVB and 3rd party travel partners.
- High level of engagement with customers including:
- Support of teams site visits and preconvention meetings
- Support of sales managers sales travel into market
EOE/AA/Disabled/Veterans
What are we looking for
To fulfill this role successfully you should demonstrate the following minimum qualifications:
- Minimum Education: Bachelors Degree preferred
- Minimum Years of Experience: Two 2 or more years in hospitality sales leadership
- Minimum Years of Experience: Four 4 years crossfunctional experience in hotel management or related industry experience.
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- Additional/advanced degree coursework in business administration marketing and communications
- Adaptable experience with business strategy business planning and business plan development.
- Ability to speak multiple languages
- Multiple Brand experience
- Proficiency in Delphi FDC preferred
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an awardwinning workplace culture ranking#2 Best Company To Work For in the support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- BestinClass Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- 401K plan and company match to help save for your retirement
- Employee stock purchase program (ESPP) purchase Hilton shares at 15 discount
- Debtfree education:Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- Career growth and development
- Recognition and rewards programs
- This position is eligible to participate in the Sales Incentive Program
*Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Required Experience:
Director
Employment Type
Full-Time
