ITS Epic Pharmacist Willow Analyst - ITS Provider OpEx - Full Time - Days

ORGANIZATIONAL RELATIONSHIPS

As a member of the Information Technology Services Training Team the Principal trainer develops training to users in a variety of settings in accordance with ProMedicas Mission and Values. That training is centered around the organizations integrated electronic health record system from Epic.

POSITION SUMMARY

Participates in planning design development training implementation communication
maintenance/support and evaluation of existing or new functionality related to assigned.
applications.
Analyst II Contributes to and participates in the selection/design implementation maintenance
and support of their assigned software applications using information technology equipment and
processes used by PHS employees and customers. Serves as mentor for less experienced IT staff
helping and guidance when required.
Compensation use only

ACCOUNTABILITIES
*All duties listed below are essential unless noted otherwise*
Planning/Design:
Planning/Design:
a . Participates with technical teams and vendors for the design of application infrastructure hardware storage network requirements security integrations viewing and workflow.
Development/Build:
a. Plans implementations and upgrades clinical systems.
3. Testing:
a. Ensures adequate testing quality assurance and documentation of changes.
b. Ensure test scripts have been created reviewed updated to reflect proposed
workflow solutions.
4. Training/Certifications:
a. Transfers knowledge and/or trains IT employees and advises endusers in the
operation of their information systems. Maintains complete and current
documentation for responsible systems and IT processes.
b. Support the training team by keeping trainers informed of new functionality and
system changes.
c. Maintains required certifications.
5. Implementation:
a. Responsible for the activities like analysis and development implementation modification and installation of low complexity systems in different operational environments.
b. Implement changes using documented procedures.

6. Communication:
a. Create and follow project plans.
b. Participate in team and crossteam meetings and maintain appropriate meeting records.
c. Communicates with customers administration and team members about information technology and services.
d. Understand customer feedback and support data to optimize and resolve issues.
e. Attends regular customer and team department meetings as scheduled.
7. Maintenance/Support:
a. Monitors system performance and quality.
b. Plans for decommission of responsible applications when indicated.
c. Ensure solutions are cost effective audit and security compliant. Versions are no less than 2 from current.
d. Support 24/7 on call on rotational basis.
e. Some travel may be required.

Education: Masters in pharmacology
Skills: Progressive knowledge of assigned clinical software applications and healthcare operations. Strong interpersonal relationship skills.
Years of Experience: 35 years of acute care or retail experience.
License: Clinical Pharmacy license
Certification: Outpatient Analyst will have or obtain Epic Willow Ambulatory Certification in their primary application within three months of completing the first Epic class. Inpatient Analyst will have or obtain Epic Willow Inpatient Certification in their primary application within three months of completing the first Epic class. Obtaining and maintenance of Epic Certification in the primary application is a mandatory job requirement. Obtaining and maintenance of a secondary or supporting Epic Certification will be at the discretion of leadership. Certification may be required upon hire if deemed necessary by leadership based on business needs.

PREFERRED QUALIFICATIONS
Education: PhD in pharmacology
Skills: IT background Effective oral written communication and followup skills. Task management and problemsolving skills expected. Project management and leadership experience desired. Requires strong selfmotivation interpersonal and organizational skills. Strong desktop tool usage including Word Excel and PowerPoint. Selfmotivated detailoriented problem solver.
Years of Experience: 57 years of acute care or retail experience. 3 years experience in information technology.
Certification: Epic Compass Rose Specialty Pharmacy and Epic Willow Inventory for Outpatient Analyst.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a missionbased notforprofit integrated healthcare organizational headquartered in Toledo Ohio. For more information please visit applicants will receive consideration for employmentwithout regard to race color national origin ancestry religionsex/gender (including pregnancy)sexual orientation gender identity or gender expression age physical or mental disability military or protected veteran status citizenship familial or marital status genetics or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica please contact

Equal Opportunity Employer/DrugFree Workplace