IT Account Development Executive
IT Account Development Executive
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$ 95000 - 110000
1 Vacancy
Job Description
Position Summary:
This position is responsible for selling servicing and retaining customers within an assigned geographic territory and/or customer list focusing primarily on outside sales of managed services and managed cybersecurity services specifically Sentinel for AccountabilIT. This person will need to have Sentinel experience in order to be evaluated. This is a commissionable position.
This role demands a consultative sales approach and the Account Executive must possess the necessary skills to identify prospects business needs build trust and fulfill those needs with the provision of AccountabilIT services. This function is critical to the business growth of AccountabilIT.
In this position you will be required to engage in extensive written and verbal communication with prospects customers and AccountabilITs Sales and Operations organizations. The ideal candidate must be an excellent team player capable of working effectively in a leadership role an assisting role or as an individual contributor. Travel may be required to support sales pursuits regionally or throughout North America.
The secondary focus of this position is to maintain effective customer relationships with key decisionmakers and influencers to understand their business needs upsell services and products contain compression/churn increase brand awareness and drive growth. Once a company becomes a customer the Account Executives objective is to ensure exceptional service delivery meeting not only the contract requirements but also the expectations of the key customer contact.
Essential Functions:
Primary responsibility is to meet or exceed assigned sales and delivery objectives.
Prospective customers:
o Develop document and execute account penetration strategies for prospects.
o Present to and build relationships at the C VP and Director levels.
o Coordinate sales engineers and technical architects support of different pursuits by providing guidance strategy and prioritization.
o Develop proposals and solution documentation to augment architects and sales support efforts as needed.
o Ensure timely entry of all account contact and opportunity data into CRM.
o Report sales activities pipeline and forecasts via CRM.
o Effect a clean and efficient transition of new customers to the delivery organization.
Existing customers:
o Ensure AccountabilIT is meeting all contractual obligations.
o Maintain a highly satisfied relationship with the primary customer contact and AccountabilIT.
o Escalate issues to AccountabilIT senior management and develop a remediation plan.
o Manage and provide followup on the successful delivery of remediation plans.
o Gain a detailed understanding of the customers business objectives and IT Department goals to develop a strategic plan for increasing AccountabilITs wallet share.
o Develop and maintain a current account plan for strategic clients detailing their business and IT objectives key relationships current business with the client and plans to grow the business within the account.
o Coordinate and conduct regular customer account status meetings including weekly monthly quarterly and annual reviews.
General:
o Accurately and consistently utilize CRM and other company toolsets.
o Complete all required paperwork sales forms and reporting documentation in a timely manner.
o Maintain a high level of industry organization product and service knowledge and effectively communicate this knowledge to customers and prospects.
o Develop longterm strategic and executivelevel relationships.
o Collaborate with others to design and develop advanced technology solutions for clients.
o Continually learn and develop proficiency in new technologies and selling points including enhancing expertise in AccountabilITs products and solutions.
Required Qualifications(This should include any minimum education work experience knowledge & skills necessary to perform the functions of the position):
- Bachelors degree OR 4 years of professional work experience
- MS Sentinel Knowledge is a MUST
- 5 years ofITsalesexperience
Other Qualifications:
Knowledge of the Microsoft Information Technology field (Azure O365 etc.
Strong business and financial acumen
Excellent written and verbal communication skills
Works with minimal supervision in progressing opportunities from new and existing clients
Sales Training/Seminars/Certificationpreferred
Employment Type
Full-Time
