Certification Client Coordinator - Building and Construction
Certification Client Coordinator - Building and Construction
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Job Description
Building and Construction CertificationClient Coordinator
Intertek is searching for aCertificationClient Coordinator to join our Building & Constructionteam in our Arlington Heights ILoffice. This is a fantastic opportunity to grow a versatile career in Building & Construction Products Certification!
The Client Coordinator is responsible for handling a full range of Administration functions for our Building & Construction Product Certification Program including but not limited to general customer service and support and coordination or all activities pertaining to Building & Construction Product Certification. This group controls the entire Certification services process for new and existing clients often acting as a liaison between our Engineering/Operations Sales and Inspections Group Report Review and submittals and Inspection coordination. This role interacts with various internal staff offering support and coordinating transactional requests as needed providing documentation to internal and external clients (domestic and international) providing support to management staff on addressing key account and complex client requests and processing new and terminated client requests.
What youll do:
- Follow and enforce all safety requirements and company policies
- Provide exceptional customer support/service; i.e. respond to customer inquiries and resolve customer complaints/issues
- Utilize established templates and fee schedules to prepare send and process certification agreements proposals etc. for clients
- Entering client information into appropriate databases and uploading all relevant documents (signed agreement proposal etc.
- Follow best practices within Administrative duties with regards to Documentation Submissions and Record Keeping practices
- Receive requests from internal and external clientele and process as required
- Analyze and evaluate data and complete steps necessary to provide solutions
- Collaborate with other internal groups and perform other work as required
What it takes to be successful in this role:
- High School Diploma or GED required
- 12 years of office/administrative experience preferable
- Microsoft Office proficiency including Word Excel and Outlook
- Ability to work independently in a fastpaced multitasking environment with shifting priorities
- Must be detailoriented organized and have good time management and prioritization skills
- Must have excellent interpersonal skills
Why work at Intertek
Intertek is a world leader in the $250 billion Quality Assurance market with a proven highquality business model and a global network of customerfocused operations and highly engaged subject matter experts. At Intertek we exercise our spirit of innovation the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better safer and more sustainable place for all. Learn more about Our Historyand What We Do.
What we have to offer:
When Working with Intertek you can expect salary and benefit package competitively placed within the local market including medical dental vision life disability 401(k) with company match tuition reimbursement and more.
Intertek is a drugfree workplace. As a condition of employment certain positions may be required to pass a preemployment drug test based on the type of work that will be performed.
Intertek believes that Our Peopleare our strongest tool for success. We are an Equal Opportunity Employerand do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation or gender identity.
For individuals with disabilities who would like to request an accommodation or who need assistance applying please email or call(option #5 to speak with a member of the HR Department.
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Required Experience:
IC
Employment Type
Full-Time
