JOB SUMMARY

Provide case management utilizing acceptable case management practices addressing community safety and client needs and ensuring compliance with court directives.

MINIMUM QUALIFICATIONS

Bachelors degree from an accredited college or university in Social Work Psychology Sociology Social Sciences Criminal Justice or an equivalent combination of related education and experience.

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

• Refers clients for courtordered services. Utilizes acceptable case management practices regarding maintenance of the file and updating computerized case management system with all required information.
• Provides appropriate level of supervision identifies criminogenic needs and creates a plan to reduce failure to appear and/or risk of further offenses.
• Addresses criminogenic needs reviews progress provides immediate shortterm crisis assistance and identifies further intervention as needed.
• Assesses readiness to change identifies barriers provides support and collaborates to facilitate positive changes.
• Interacts with criminal justice agencies treatment agencies and other agencies providing services to clients to promote the clients best interests.
• Attends order to show cause hearings review hearings and evidentiary hearings at District and Justice Courts.
• Conducts Presentence Investigation interviews when required following established PSR procedures and approved client questionnaires; compiles professional investigation reports and submits to court in accordance with established agency procedures.
• Milestones mission is to provide services for young adults 1821 at risk of or experiencing homelessness. Our goals are to provide them with safe housing; to stabilize employment build skills to connect them with ongoing resources and support within the community; to help them become selfsufficient so that they can start their lives and make homelessness rare brief and nonreoccurring.
• Milestone offers referral services for housing assistance supporting community connections life skill workshops job training skills and connections to higher education. The Milestone program is a substance free environment. Alcohol tobacco smoking (including ecigarettes) are not allowed on the premises. Illegal are prohibited. All participants in the program are subject to random drug testing.
• Milestone staff prioritize team work to meet the needs of every one of our 37 young adults we serve at a time. Together the team creates a positive and safe environment in which our young adults can thrive. Case mangers help lead the young adults in goal setting budgeting education and skill development. Supporting house managers by creating levels of accountability. Milestone case managers help promote safe behavior and practices. Milestone case managers are expected to work at least 1 night per week and at least 1 early morning per month.

KNOWLEDGE SKILLS AND ABILITIES (KSA)

Knowledge of:

• Computer software related to jobspecific duties
• Research and report writing techniques
• Interviewing methods and techniques
• Community social services agencies
• Crisis intervention techniques
• Basic structure of the criminal justice system
• Case management procedures and techniques
• Substance abuse and addiction

Skills and Abilities to:

• Work with computers and computer software related to jobspecific duties
• Respond to and resolve problems related to client crises
• Conduct client interviews
• Make referrals to community social services agencies
• Effectively manage a caseload
• Recognize and understand substance abuse and addiction
• Navigate criminal justice records and research client cases
• Act independently while being part of a team
• Organize and schedule own work efficiently
• Interact with clients using a problemsolving approach
• Prioritize and perform multiple tasks in a timely manner
• Respond professionally in stressful situations
• Express self clearly and concisely orally and in writing
• Deal effectively with people from various socioeconomic backgrounds

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Works in an office and/or jail environment travels to court hearings meets with clients facetoface and performs officerelated duties.