Engineering Supervisor
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Job Description
EOE/AA/Disabled/Veterans
What are we looking for
An Engineering Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
Advanced knowledge of building management/engineering
Positive attitude
Good communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own
Previous experience in a management role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid
Vocational training in engineering or similar field
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
To ensure efficient operation and maintenance in the shift of all the mechanical / electrical / electronics/ civil works in the property & smooth day to day operations of engineering department in order to achieve on excellent level of customer satisfaction & profitability in an environment of high employee morale.
What will I be doing
Specifically you will be responsible for performing the following tasks to the highest standards:
Maintain a high customer service focus by approaching your job with the customers always in mind.
Have a positive impact taking personal responsibility and initiative to resolve issues always clearly communicating with both customers and colleagues.- Be motivated and committed approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
- Be flexible responding quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Maintain an environment that promotes flair creativity and consistency in the quality of cleanliness hygiene and presentation.
- Ensure that all Engineering standards polices and guidelines are followed.
Systems / Operations
Responsible for duty schedule of shift staff Job allocation to achieve high employee productivity in the department.
Ensure that Guests and inter department requests or complaints are attended to promptly & efficiently.
Monitor HLP consumption on a daily basis & control the wasteful energy during the respective shifts.
Ensure that employees in the department perform as per organizational standards.
- Responsible for maintenance of all equipments / systems as per required standards
- Effective implementation of PM schedules & records to be maintained.
- Effective use of existing resources and curtail wasteful R&M expenses on a regular basis
- Optimize savings on energy expenses by implementing energy conservation programs.
- Ensure that area of operation meets high class service standards to the Guests and other department.
- Ensure proper and immediate response in case of fire / smoke or any interruption of services in your shift.
- Establish and ensures adherence to key systems and procedures in engineering area.
- Recommend changes in system and procedures to increase efficiency and improve service.
- Ensure timely receiving of material & spares by regular follow up with purchase department.
Staff / Training - Encourage development of multifunctionality among the subordinates.
- Use appraisal system to review the performance of direct subordinates and determines their development needs.
- Ensure department employees are fully trained through constant trainings.
- Ensure attendance on behavioral and vocational trainings in own & related areas to enhance skills & encourage multifunctionality.
- Personally conduct key trainings of your respective trades.
- Ensure department employees are fully trained on all the systems & procedures to ensure safety requirements.
Counsel subordinates in personal & work related matters.
Attend behavioral and vocational training in own & related work areas to enhance skills and develop multifunctionality.
Required Experience:
Manager
Employment Type
Full-Time
