About the Role:

Grade Level (for internal use):

Product Owner Digital Tools

Grade Level (for internal use): 11

About the Role

We are seeking a Product Owner to manage and optimize our Product Development Lifecycle (PDLC) application Aha!. In this role you will play a crucial part in supporting Product Managers and business stakeholders. Your main responsibilities will include enhancing visibility for Aha! equipping Product Managers with the necessary tools for success ensuring they utilize the tool effectively and managing a portfolio of lowcode platforms to guarantee that our users have a topnotch experience. This position is key to improving our processes and delivering the best possible user experience.

This role differs from a traditional Product Owner position. You will focus on managing the applications configuration and administration promoting user adoption and designing/implementing workflows that fit our Product Managers needs. You will also monitor engagement metrics suggest improvements to workflows collaborate with teams for smooth platform integration and work with vendors for updates and enhancements. Additionally you will play a crucial role in shaping the longterm strategy for how Product Managers use the tool.

The Team

You will be an integral member of the Digital Product Management Team a dynamic group dedicated to driving innovation enhancing efficiency and elevating the user experience across Commodity Insight. In this collaborative environment you will work closely with Product Managers PMO and key business stakeholders to enhance the functionality of Aha!. Your role will involve require technical expertise and the ability to foster strong relationships across departments to ensure that the tool meets the diverse needs of its users. By actively engaging with team members and stakeholders you will help shape the user experience and drive adoption ultimately contributing to the overall success of our product initiatives. Your insights and feedback will be invaluable in creating a seamless integration of the tool into our workflows ensuring that our Product Managers have the support they need to excel.

What Were Looking For

You have a passion for optimizing processes and enabling teams to work efficiently. Youre highly analytical and comfortable working with workflow automation and nocode/lowcode tools to enhance productivity. Youre naturally curious eager to define best practices and enjoy working crossfunctionally to solve problems. You thrive in a dynamic fastpaced environment where you can influence how Product Managers operate. You have experience working with senior stakeholders and can define a strategic roadmap for tool adoption and improvement.

Responsibilities

Strategic Tool Ownership & Optimization

• Take ownership of the administration configuration and longterm strategy for the Aha! and other lowcode platforms. Serve as the primary point of contact for management and support ensuring optimal performance and user satisfaction
• Drive user adoption and engagement ensuring Product Managers maximize the tools capabilities.
• Develop and track KPIs such as adoption rates reduction in manual processes and improvements in Product Manager efficiency.
• Design and refine workflows to streamline processes ensuring alignment with business needs and longterm product strategies.
• Act as the primary advocate for the tool working with leadership to align its use with broader business goals.
• Work with vendors to implement feature requests resolve issues and ensure maximum ROI on tool investment.
• Manage onboarding and permissions ensuring appropriate access control and a seamless user experience.
• Lead crossfunctional working groups to establish and refine best practices for PDLC processes.
• Support potential integrations with external systems such as Azure DevOps (ADO) to enhance efficiency.
• Report on adoption and effectiveness providing strategic insights and recommendations to senior leadership.

User Engagement & Training

• Educate Product Managers and stakeholders on best practices and tool capabilities.
• Develop training materials documentation and user guides to facilitate onboarding including live and virtual training sessions and workshops.
• Conduct demos and presentations to showcase improvements and best practices.
• Gather feedback from users iterating on workflows and processes to improve usability and ensure continuous improvement.

About You: Qualifications

• 4 years of experience in Product Operations Product Management or a related field.
• Strong understanding of product development processes and lifecycle management especially with Aha!
• Proven experience with workflow automation and lowcode/nocode tools.
• Vendor management experience including negotiating feature requests and managing tool investments.
• Familiarity with administering and configuring SaaS tools to meet business needs.
• Strong analytical mindset with experience tracking and reporting on tool adoption and efficiency.
• Excellent stakeholder management skills with experience working with senior leadership to drive tool adoption and process improvements.
• Comfortable leading crossfunctional collaboration with Product Managers business stakeholders and technical teams.
• Experience in defining and implementing best practices within a team or organization.
• Strategic mindset with the ability to shape longterm plans for enterprise tooling and workflow efficiencies.

Why Join Us

• Make a real impact by shaping how Product Managers work and optimizing critical processes.
• High visibility role with exposure to senior leadership and strategic decisionmaking.
• Opportunity to define best practices and establish a longterm vision for Aha!
• Career growth potential particularly for those interested in transitioning into Product Management leadership.
• Collaborative and dynamic environment where your expertise will directly influence the efficiency of Product Managers and business stakeholders.

If youre passionate about enabling Product Managers optimizing workflows and managing a key enterprise tool wed love to hear from you!

About S&P Global Commodity Insights
At S&P Global Commodity Insights our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create longterm sustainable value.

Were a trusted connector that brings together thought leaders market participants governments and regulators to cocreate solutions that lead to progress. Vital to navigating Energy Transition S&P Global Commodity Insights coverage includes oil and gas power chemicals metals agriculture and shipping.

S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the worlds foremost provider of credit ratings benchmarks analytics and workflow solutions in the global capital commodity and automotive markets. With every one of our offerings we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow today.

For more information visit In It For You

Our Purpose:

Progress is not a selfstarter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a companymatched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some bestin class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and equal opportunity ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.