Birthday Party Hosts

Summary Description

The Birthday Party Host greets and welcomes all participants parents and community members. Ensure visitors are present for a specific permitted event. Decorate the space to host the Birthday Party. Organize and facilitate games and activities. This role is responsible for providing bestinclass customer communication and service for all birthday events from start to finish. Working in strong collaboration with Jones Center staff and external customers the position provides smooth and successful birthday events for each client. The position requires flexible working hours including evenings and weekends. Must be a fun outgoing energetic team player.

Primary Responsibilities

• Greet and welcome all guests and/or community members.
• Interact with guests to ensure needs are met and that we create a memorable experience.
• Ensure the party room is clean and prepped for each party including addon birthday items like balloons to be delivered to the appropriate spaces prior to the start of the party.
• Organize set up and facilitate games and/ or activities.
• Ensure unoccupied utility carts are rounded up and stationed by the main concourse doors for guest convenience.
• Answer questions and/ or direct questions to appropriate personnel.
• Help create and ensure a safe environment which may include light clean up and general cleaning of spills and/ or notify facilities staff.
• Communicate all incidents or injuries needs or concerns to immediate supervisor and/ or Security and Facilities department.
• Checking guestsin process with upon arrival.
• Work collaboratively with all interdepartmental personnel.
• Uphold and exemplify department policies and guidelines in all aspects of job performance and in relationships with children guests and Jones Center employees as outlined in the employee handbook.
• Administer and/or assist with basic First Aid and completion of accident report forms.
• Be able to share general department operational knowledge.
• Attend and participate in departmentprovided training inservices and training as required.

Require skills and Experiences

• High School or equivalent.
• A minimum of 1 year of customer service experience
• Bilingual is a plus.

About The Jones Center

The Jones Center is a recreation education and event center for families in downtown Springdale Arkansas

The Jones Center boasts a yearround ice arena juniorOlympic lap pool activity pool with a slide worldclass bike park basketball court fitness center indoor track conference center and chapel/auditorium.

Our facility is home to regional youth sports such as the AquaHawgs swim team and the NWA Hockey Association as well as individual sports and activities like gymnastics ballet Taekwondo and figure skating at affordable pricing for families.

The Jones Center offers both memberships and scholarships including free fitness classes such as Zumba yoga Silver Sneakers synergy and spin classes. Several other nonprofits organizations operate within our 220000 sq. ft facility including Camp War Eagle and Hass Hall Academy.

Our purpose is to strengthen our community by serving families and nonprofits to enrich and celebrate all cultures.

The Jones Center is a place for everyone to learn play and belong.

The Jones Center is proud to provide a multigenerational social educational and recreational facility where all are welcome in the heart of Northwest Arkansas. The Jones Trust owns and operates the center for Nonprofits at the JTL shop on Emma and the Center for Nonprofits at St. Marys in Rogers AR. We are proud to partner with other Nonprofits in NWA to better serve the region. Working for the Jones Trust Entities provides unique opportunities to improve the community through serving others. Working together is crucial to fulfilling The Jones Trust Mission.

All candidates are subject to a postoffer drug screen and background check.

Jones Center for Families affords equal opportunity to all applicants for all positions without regard to race color religion gender national origin age disability veteran status or any other status protected under local state or federal laws.