Front Desk Agent
Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Front Desk Agent/Townplace Suites
Fort Mill SC
Description
Register and assign rooms to guests.
Issue room key and directions directly to guest.
Sort and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions.
Keep record of room availability and rate.
Compute bill collect payment and make change for guests.
Make confirm and cancel reservations via all communication avenues.
Post charges such as room food liquor or telephone to guest bill if interface is inoperable.
Make reservation transportation or entertainment reservations for guest.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit.
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Requirements
. Customer Service Experience & computer skills are required Minimum lifting of 20 pounds. Pushing bending stooping upward reaching manual dexterity. Hearing writing typing. Minimum pulling of 20 pounds. Other duties may be assigned. Must have a comprehensive knowledge of all hotel departments and functions. Must have good mathematical and computer skills. High school education required. Relevant training and experience and additional education preferred. CPR and first aid training preferred. Additional language ability preferred.Benefits401(k) matchingMedical Dental and Vision InsurancePaid Time off after 90 daysLife insuranceHotel discount program
Required Experience:
Unclear Seniority
Employment Type
Full Time
