Sales Clerk
Sales Clerk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Objective of the position: Ensuring smooth operations in internal sales through efficient organization coordination and implementation of operational and administrative tasks. The focus is on order processing maintaining customer relationships and supporting the sales manager.
Main tasks:
1. Operational task organization and coordination:
Organization of daily tasks in the internal sales department
Coordination and monitoring of work processes
2. Order processing (national and international):
Carrying out the complete order processing from inventory checks to invoicing
Coordinating appointments and coordinating with logistics service providers
Customs processing in cooperation with the main customs office the Chamber of Commerce and Industry and the Atlas customs program
3. Logistics support:
Assistance with logisticsrelated topics
Discussions with freight forwarders
4. Customer service:
Central acceptance of calls via the customer hotline
Conducting customer correspondence in German and English
Maintaining customer contacts at home and abroad
5. Quotation preparation:
Preparation of calculations and illustrated individual quotations for customer and prospective customer inquiries
6. Data management and analyses:
Maintenance of customer master data
Preparation of article and sales analyses
7. Complaints processing:
Processing and clarification of Customer complaints
8. Invoice checking:
Checking outgoing freight.
Checking incoming condition statements from customers
Creating planned invoices for expected condition statements
Technical requirements:
Experience in internal sales order processing or a comparable position
Knowledge of customs clearance and logistics is an advantage
Confident use of MS Office and ERP systems
Good written and spoken knowledge of German and English
Personal skills:
Strong communication and organizational skills
Customer orientation and service mentality
Independent structured and careful way of working
Ability to work in a team and flexibility
Required Experience:
Manager
Employment Type
Full-Time
