Sr UX Researcher Amazon Photos
Sr UX Researcher Amazon Photos
Posted on :
28-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 137000 - 226500
Vacancy
1 Vacancy
Posted on :
28-04-2025
Job Description
The Amazon Photos UX Research team seeks a passionate innovative and highly motivated Senior UX Researcher to join our team. Amazon Photos is revolutionizing how customers interact with and manage their photo collections through natural language interactions and AI driven organization and memory curation. We are searching for a Senior UX Researcher to generate insights into customer needs that inform design decisions and evaluate feature usability particularly focusing on the integration of Photos features with Alexa endpoints.
As a Senior UX Researcher you will conduct agile research that keeps pace with rapid innovation while maintaining a strategic view of our customer needs. Youll be joining a collaborative research team thats part of the broader design and product organization working to shape the future of photo experiences for Amazon Prime and Alexa customers.
You should have broad skills in user research and design research methods with a thorough understanding of qualitative and quantitative research concepts. The role requires excellent multitasking abilities and skill in managing competing priorities while maintaining highquality research standards. Most importantly youll need to excel at translating uncertainty and ambiguity into actionable recommendations in a fastpaced environment.
Key job responsibilities
Lead research activities from study design to recruiting moderation analysis and reporting
Conduct various research methodologies including labbased user testing remote testing prototype testing concept testing field research and survey design
Partner with Photos product management user experience design engineering and other Devices and services teams to drive customercentric decisions
Evaluate natural language interactions and voiceenabled features for Photos experiences
Manage ambiguity and work autonomously in an agile environment
Contribute to the strategic research vision for Amazon Photos
A day in the life
You will design and implement research strategies that inform the development of innovative Photos features for Alexa customers. Your research will balance quick iterative studies with broader strategic investigations. Youll collaborate daily with product managers designers and engineers to understand research needs and deliver insights that drive product decisions. Your work will directly impact the evolution of how customers interact with their photos through natural language and voice interfaces. Our team moves fast and iterates continually. You will interact daily with product managers designers engineers and your research peers to understand and guide the teams research needs including designing and conducting research activities. The goal being to drive impact as measured by changes to the fastpaced product design and development roadmap.
About the team
The Amazon Photos Product Design and Research team is a collaborative group of mission driven builders obsessed with building the most customercentric Photos solution for preserving organizing reliving and sharing memories. The User research team is embedded within the product and design team for day to day collaboration.
6 years proven success leading User Research projects with demonstrated impact
Bachelors degree in HCDE Human Factors Cognitive Psychology or a related field
A strong research portfolio demonstrating past work experience and deliverables
Experience conducting both strategic and tactical research studies
Proven track record of influencing product decisions through research insights
MS in Human Factors HCDE or Cognitive Psychology
Experience with AI/ML and LLMbased technologies research
Experience researching voiceenabled user experiences
Strong quantitative data analysis and statistical skills
Exceptional ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
Experience working in fastpaced ambiguous environments
Experience conducting global research studies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
As a Senior UX Researcher you will conduct agile research that keeps pace with rapid innovation while maintaining a strategic view of our customer needs. Youll be joining a collaborative research team thats part of the broader design and product organization working to shape the future of photo experiences for Amazon Prime and Alexa customers.
You should have broad skills in user research and design research methods with a thorough understanding of qualitative and quantitative research concepts. The role requires excellent multitasking abilities and skill in managing competing priorities while maintaining highquality research standards. Most importantly youll need to excel at translating uncertainty and ambiguity into actionable recommendations in a fastpaced environment.
Key job responsibilities
Lead research activities from study design to recruiting moderation analysis and reporting
Conduct various research methodologies including labbased user testing remote testing prototype testing concept testing field research and survey design
Partner with Photos product management user experience design engineering and other Devices and services teams to drive customercentric decisions
Evaluate natural language interactions and voiceenabled features for Photos experiences
Manage ambiguity and work autonomously in an agile environment
Contribute to the strategic research vision for Amazon Photos
A day in the life
You will design and implement research strategies that inform the development of innovative Photos features for Alexa customers. Your research will balance quick iterative studies with broader strategic investigations. Youll collaborate daily with product managers designers and engineers to understand research needs and deliver insights that drive product decisions. Your work will directly impact the evolution of how customers interact with their photos through natural language and voice interfaces. Our team moves fast and iterates continually. You will interact daily with product managers designers engineers and your research peers to understand and guide the teams research needs including designing and conducting research activities. The goal being to drive impact as measured by changes to the fastpaced product design and development roadmap.
About the team
The Amazon Photos Product Design and Research team is a collaborative group of mission driven builders obsessed with building the most customercentric Photos solution for preserving organizing reliving and sharing memories. The User research team is embedded within the product and design team for day to day collaboration.
6 years proven success leading User Research projects with demonstrated impact
Bachelors degree in HCDE Human Factors Cognitive Psychology or a related field
A strong research portfolio demonstrating past work experience and deliverables
Experience conducting both strategic and tactical research studies
Proven track record of influencing product decisions through research insights
MS in Human Factors HCDE or Cognitive Psychology
Experience with AI/ML and LLMbased technologies research
Experience researching voiceenabled user experiences
Strong quantitative data analysis and statistical skills
Exceptional ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
Experience working in fastpaced ambiguous environments
Experience conducting global research studies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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