At Glow we believe that insurance can provide peace of mind to small business owners so they can pursue their dreams. Were reimagining small business insurance by making it more accessible transparent and costeffectivenot just at the time of purchase but every year. We recently completed a $22M Series A funding and are looking for energetic dynamic growthminded individuals to join our team.
The Role
As an Account Manager at Glow you will work directly with small businesses and will play a crucial role in growing our business. You will own a portfolio of accounts and be responsible for managing renewals and cross sells ensuring that they remain satisfied Glow customers. One of your main priorities will be to educate business owners about the value of Glows coverage. Success in this role is measured by hitting and exceeding monthly renewal and crosssell quotas and consistently staying ahead of daily metrics; all in a teamfocused environment.
Youll be responsible for
Owning and managing a portfolio of small business clients ranging from dentists to florists to restaurant owners and more.
Consulting educating strategizing and successfully selling Glows program through multiple touch points including email and phone calls; strong communication and tenacity are key!
Being a trusted advisor to Glow customers in multiple commercial insurance products including Workers Compensation Business Owners Policy (BOP) and General Liability (GL); overcoming customer objections and rejection will be critical to your success.
Achieving and consistently exceeding daily weekly and monthly production and customer satisfaction goals.
Net revenue retention on your book of business.
Youll be a good fit if you
Experience: Minimum 3 years in commercial insurance account management or sales including handson work with small businesses. Proven success owning a diverse highvolume book of business.
CustomerObsessed: You love solving problems building longterm relationships and delivering exceptional experiences.
SelfDriven & Organized: You thrive in fastpaced environments prioritize effectively and are detailoriented by default.
TechSavvy: Youre eager to use and improve modern tools and processes and excited to help build better solutions for yourself and your clients.3
ResultsOriented: Consistently hit or exceed sales retention and satisfaction targets.
Team Player: Share knowledge help others succeed and contribute to a positive collaborative culture.
Credentials: Active Property & Casualty (P&C) license required.
Preferable
Experience training onboarding and mentoring teammates.
Exposure to operational process improvement
Working with offshore teams.
Why join Glow
Be part of a missiondriven techforward company.
Direct impact on small business success.
Culture of ownership continuous improvement and mutual support.
Competitive compensation
Stock options
Medical dental & vision insurance plans
401(k) program
Paid time off
We know that great work cant be done without a diverse team and inclusive environment. Thats why we specifically look for individuals of varying strengths skills backgrounds and ideas to join our team. We believe this gives us a competitive advantage to better serve our customers and helps us all grow as employees.
Glow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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