DIRECTOR OF THE OFFICE OF BUSINESS STRATEGIES SOLUTIONS
DIRECTOR OF THE OFFICE OF BUSINESS STRATEGIES SOLUTIONS
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1 Vacancy
Job Description
APPLICANTS MUST BE PERMANENT IN THE COMPUTER SYSTEM MANAGER CIVIL SERVICE TITLE
Customized Assistance Services (CAS) helps Human Resources Administration (HRA) clients with health and/or mental health conditions reach their highest attainable level of functioning and selfsufficiency by providing comprehensive integrated individualized clinical and support services. CAS works with other components of HRA and with other governmental and nongovernmental service providers to create new programs and to integrate and refine existing services so the people it serves can achieve their maximum functional capacity.
Customized Assistance Services Office of Business Strategies & Solutions (CAS/OBSS) is responsible for working with CAS OSHA and HARU program staff to develop program needs requirements to ITS for the design and reengineering of program operational processes and the development of automated systems that support these programs. CAS currently has six major custombuilt automated systems that are clinical record and case tracking systems to support its program areas. These systems are used by over 3000 agency/sites and 14000 users throughout the city. This position performs the development of program needs testing training implementation and maintenance and enhancement activities.
The Customized Assistance Service is recruiting for one 1 Computer Systems Manager M III to function as the Executive Director Office of Business Strategies and Solutions who will:
Serve as CASs principal advisor on all technology and systemrelated issues including serving as CASs designee on task forces committees work groups and executivelevel meetings that include in the planning development and implementation of integrated systems that provide realtime information from multiple systems and that meet the requirements of all stakeholders. Meet with senior HRA leadership federal state and local governmental partners community partners and vendors to specify objectives for the proper planning and development of new systems. Review and recommend alternatives for proposed computer systems including project justifications and cost/benefit analyses.
Manage CASs OBSS which includes professional staff and consultants that develop/enhance systems for all operational units with CAS. Direct the activities of multiple projects including the development design and maintenance of various computer systems that support HRA/CAS initiatives. Direct the analysis of operational processes and the redesign of operational processes user support and training activities of CASs automated systems. This includes the planning organization and management for all strategic and tactical technology direction for CAS as Department lead.
Develop strategic plans to ensure that CAS operational and automated systems support programmatic goals and objectives in the most effective and efficient manner. Manage the maintenance troubleshooting and technical solutions of inhouse systems in a timely manner to ensure client flow; this includes user support training.
Ensure systems quality control. Identifies bottlenecks and areas for improvement. Assist with redesign of existing business processes by working with program experts.
Identify and implement the usage of stateoftheart and technologically sophisticated solutions that work on multiple platforms and devices to automate an increasing number of functions expedite processing and provide responsive design that permits applications to be utilized using a variety of devices (e.g. desktop laptops and cellphones). Prepare and implement detailed project plans and provides the status of assigned projects at user review meetings and prepares written status reports.
Provide final signoff on functional specifications developed by business analysts and program managers.
Evaluate the job performance of assigned programming and/or analytical staff on a regular basis.
COMPUTER SYSTEMS MANAGER 10050
Qualifications :
1. A masters degree in computer science from an accredited college or university and three 3 years of progressively more responsible fulltime satisfactory experience in Information Technology (IT) including applications development systems development data communications and networking database administration data processing or user services. At least eighteen 18 months of this experience must have been in an administrative managerial or executive capacity in the areas of applications development systems development data communications and networking database administration data processing or in the supervision of staff performing these duties; or
2. A baccalaureate degree from an accredited college or university and four 4 years of progressively more responsible fulltime satisfactory experience as described in 1 above; or
3. A fouryear high school diploma or its educational equivalent and six 6 years of progressively more responsible fulltime satisfactory experience as described in 1 above; or
4. A satisfactory combination of education and experience equivalent to 1 2 or 3 above. However all candidates must have at least a fouryear high school diploma or its educational equivalent and must possess at least three 3 years of experience as described in 1 above including the eighteen 18 months of administrative managerial executive or supervisory experience as described in 1 above.
In the absence of a baccalaureate degree undergraduate credits may be substituted for a maximum of two 2 years of the required experience in IT on the basis of 30 semester credits for six 6 months of the required experience. Graduate credits in computer science may be substituted for a maximum of one 1 year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one 1 year of the required IT experience. However undergraduate and/or graduate credits may not be substituted for the eighteen 18 months of experience in an administrative managerial executive or supervisory capacity as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
