SAP - BRIM - Manager - Bangalore
SAP - BRIM - Manager - Bangalore
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SAPManagement Level
ManagerJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements implement CRM software solutions and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area you will enable clients to optimise customer relationship management processes enhance customer satisfaction and achieve their strategic objectives.
Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects ensuring their successful planning budgeting and completion.
- Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
- Develop skills outside your comfort zone and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Years of Experience 9 to 12 years
Role Description
- Collaborate with clients to understand their business requirements and design SAP FICA solutions to meet those requirements
- Lead or participate in the full lifecycle implementation of SAP FICA projects including system configuration testing data migration and enduser training
- Customize SAP FICA functionality to align with the clients business processes and industryspecific requirements
- Provide expertlevel support and troubleshooting for SAP FICA issues including analyzing and resolving system defects and performance problems
- Collaborate with crossfunctional teams such as ABAP developers and functional consultants to integrate SAP FICA with other SAP modules and external systems
- Stay uptodate with the latest SAP FICA features enhancements and industry trends to provide recommendations for system improvements and optimizations
- Develop and maintain documentation including functional specifications system configurations and user manuals
Requirements:
- Bachelors degree in Computer Science Information Systems or a related field
- Strong experience in SAP FICA module implementation configuration and support
- Indepth knowledge of SAP FICA functionality including contract accounting invoicing payments collections and dunning processes
- Proficiency in SAP FICA integration with other SAP modules such as SAPBRIM SAP FIAP SAP FIAR and SAP SD
- Experience with SAP FICA enhancements and customizations using SAP enhancement frameworks such as BADI (Business AddIns) and BAPIs (Business Application Programming Interfaces)
- Ability to work independently and effectively manage multiple tasks and priorities
- Excellent problemsolving and analytical skills with the ability to identify and resolve complex system issues
- Strong communication and interpersonal skills to collaborate with clients team members and stakeholders at all levels
SAP FICA certification is preferred but not mandatory
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Process Consulting Business Process Improvement Business Process Modeling Business Technology Coaching and Feedback Communication Creativity CRM Software Customer Due Diligence Customer Engagement Customer Liaison Customer Loyalty Customer Management Customer Needs Analysis Customer Relationship Management Customer Satisfaction Customer Segmentation Customer Service Customer Service Management Customer Success Customer Transformation 19 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Manager
Employment Type
Full-Time
