Product Owner Membership Experience
Product Owner Membership Experience
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$ 85800 - 138200
1 Vacancy
Job Description
Are you ready for whats next
Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:
Position Overview:
We are seeking an experienced Product Owner to join the membership experience team and lead the pivotal digital triadbringing together UI/UX development and product teams for seamless delivery of cuttingedge webbased and native software applications.
The Product Owner is responsible for managing the overall direction and features for one or more of our software application offerings to members staff and franchise operators at Freedom Boat Club. The software offerings include but are not limited to customer relationship management fleet asset management payments membership experience platform reservation system etc.
At Brunswick we have passion for our work and a distinct ability to deliver.
Essential Functions:
- Establishes and maintains the products roadmap determining how the products will evolve to meet the everchanging needs of its users.
- Understands how the products fit into our digital landscape including their integrations with other digital properties and systems and uses this information to guide feature and design decisions.
- Collects input and feedback from users through interviews surveys and analytics to locate functionality gaps and areas for improvement within the products; Supports the Sr. Digital Product Manager in building business cases to secure funding for enhancements over time.
- Actively plans and prioritizes the product feature backlog according to business value and clearly articulates priorities for the product team. Working with the software lead and IT BRM organization balances the need to address technical debt and supports technical innovation in addition to adding product features.
- Guide (internal or external) customer research to gain voice of the customer insight and leverage the learnings in digital experience design to understand customers goals and how they would gain value from product capabilities.
- In coordination with the software development lead directs the planning of incremental software releases and sets expectations for the delivery of new features with stakeholders. Collaborates with stakeholders regarding the correction of defects.
- Writes detailed user stories and acceptance criteria at a pace to ensure the product team always has an adequate number of prepared stories to work on. Works closely with software lead to ensure stories in the upcoming sprint are fully understood and stories in future sprints are well groomed & estimated.
- Actively participates in Agile ceremonies to provide immediate answers and direction to the product team based on domain expertise.
- Facilitates sprint planning and backlog refinement in partnership with the digital delivery organization.
- Engages with the product team to guide priorities refine features define functional requirements and help address blockers impacting successful team completion of sprint goals.
- Ensures the crossfunctional teams understand items in the product backlog to the level needed for them to estimate and commit to work during sprint planning.
- Works in close collaboration with business stakeholders to understand their expectations and helps the team understand how to set up for successful user acceptance testing.
- Guide (internal or external) customer research to gain voice of the customer insight and leverage the learnings in digital experience design to understand customers goals and how they would gain value from product capabilities.
- Deeply understand your consumer stakeholder(s) through market research and user feedback ensuring that all product decisions prioritize and enhance the overall consumer experience
- Coordinates the sprint review with relevant stakeholders faithfully communicates in the language of the business and writes new user stories as needed based on customer feedback.
- Works in close cooperation with the team during retrospectives to identify continuous improvement opportunities.
- Coordinates with multiple parties (product team vendors strategic partners engineering managers business partners etc. to meet the customers priorities while being aware of the insights needs and constraints of those stakeholders.
- Work with key stakeholders to make frequent and dynamic prioritization decisions based on the latest product analytics product team metrics and customer feedback.
- Define track and communicate key product performance indicators as required to inform this process and track business results.
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however others can be developed along the way.
Required Qualifications:
- Minimum of 4 years of experience in digital product development and product owner responsibilities with a focus on D2C software application delivery OR minimum of 5 years of experience required as a business analyst quality assurance analyst or IT systems analyst.
- BA or BS degree in engineering information systems analytics or business administration required or relevant years of experience.
- Handson experience delivering on functionality either with a D2C customer facing platform
- Consumerfocused mindset that ensures all product decisions are made to enhance the consumers overall experience.
- Demonstrable ability to translate business needs into requirements and define those in a written format that allows the development teams to align behind the product vision.
- Experience in managing outsourced software design & delivery teams and vendors.
- Strong interpersonal skills and the ability to quickly develop and cultivate relationships both internally and with external product users.
- Clientfacing experience and stakeholder management.
- Agile Experience and sharp analytical and problemsolving skills.
- Ability to work in a hybrid environment both onsite and offsite
Preferred Qualifications:
- Domain knowledge around franchise operations transactional platforms and digital services.
- Scrum Certification such as CSPO or CSM
- Experience in cultivating consumer insights aligning these to enterprise strategy and garnishing internal stakeholder support to drive business results.
- Sharp analytical and problemsolving skills.
- Experience working with Adobe Experience Manager Adobe Analytics Salesforce CRM and payment integration solutions is a plus.
- Experience with Microsoft Azure B2C a plus.
The anticipated pay range for this position is $85800 $138200 annually. The actual base pay offered will vary depending on multiple factors including jobrelated knowledge/skills relevant experience business needs and geographic location. In addition to base pay this position is eligible for an annual discretionary bonus.
At Brunswick it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidates qualifications and the business context.
This position is eligible to participate in Brunswicks comprehensive and highquality benefits offerings including medical dental vision paid vacation 401k (up to 4 match) Health Savings Account (with company contribution) wellbeing program product purchase discounts and much more. Details about our benefits can be found here.
Why Brunswick:
Whatever tomorrow brings well be at the leading edge. As the clear leader in the marine industry were committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match health benefits paid time off a robust Wellness Program and much more. In addition were proud of being recognized for making a splash with numerous awards!
Next is Now!
We value growth and development recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here please still consider applying.
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other characteristic protected by federal state or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process please contact for support.
For more information about EEO laws click here
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#Brunswick CorporationEmployment Type
Full-Time
