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Are you looking to play a key part in solving the challenges of end customers and partners using Trimbles satellite navigation products that are delivered using hosted services Windows iOS or Android mobile devices
Analysts on our team troubleshoot complex technical issues identify product bugs and work directly with developers project managers and testers to provide best in class navigation based tools to commercial clients.
Who We Are:
Trimble Maps is dedicated to transforming journeys through innovative routing scheduling visualization and navigation solutions. Rooted by map data and mapcentric technology specifically designed for commercial vehicles its development platform and trusted products are made for a broad range of industries workforces and fleets of all sizes.
Job Description:
Reporting to the Level 2 Developer Support Manager you will provide high quality and responsive customer service for a large base of software customers internationally.
As an Integration and Developer Support Analyst you will be the technical liaison helping to solve challenges that customers and partners encounter during Trimble MAPS Web Services integrations CoPilot enterprise integration as well as client/server based customer and partners solution integration efforts.
This role requires excellent communication skills as you will be working directly with customers and partners on a daily basis. This is a fast paced role requiring flexibility working with a number of different stakeholders while being exposed to a variety of technologies and environments.
Additionally you will be responsible for identifying and reporting software bugs and usability problems for corrective action. Responsibilities also include interfacing with developers project managers and testers. This position requires intense communication through phone and email.
Qualified candidates will have a combination of the following requirements:
BS in Computer Science or equivalent
Familiarity with JavaScript Java C# Python ObjectiveC SQL JIRA and/or other programming languages & tools
Solid understanding of Web Services and APIs REST & SOAP
Knowledge of internet based systems including experience developing web and mobile apps. Prior experience working with Android Angular and/or React is a great plus.
Superior communications and presentation skills
Flexible and versatile technical and soft skills
Comfortable adapting to changing technical environments
Willingness to learn new programming languages and/or IDEs
Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants sex or other status protected by local state or federal law.
Hiring Range:
00Bonus Eligible
YesTrimble offers comprehensive core benefits that include Medical Dental Vision Life Disability Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
Required Experience:
IC
Full-Time