Head of Vision Care Sales Training

At Alcon we aspire to lead the world in innovating lifechanging vision products because when people see brilliantly they live brilliantly. As a global leader in eye care we believe in innovating especially through cutting edge technology. We are on a journey to offer the widest array of eye care and eye health offerings with products that can treat the entire eye at each stage of life.

Core Job Responsibilities:
Ensures field force has the skills knowledge and competencies (e.g. product knowledge selling skills selling process and using selling tools) to win against competition in accordance with field force development pathway
Consistently increases the field forces skills knowledge and competencies over time to create the best field force in the industry.
Ensures field force is able to consistently execute core selling processes (e.g. Account Planning Field Coaching) using selling tools and systems (e.g. CRM and Analytics tools)
Ensures that the needs of key leadership stakeholders are met
Interacts with customers and holds cotravels to assess training programs
Effectively recruits interviews hires and trains training managers
Ensures ongoing assessment of sales force and sales management teams through the successful implementation and of training programs
Works collaboratively with Sales leadership and Training Managers to create a continuous improvement culture and share best practice
Monitors training programs and manuals to ensure that they are effective and uptodate and makes updates as necessary
Ensures the best tools and approaches are used for each training to maximize impact and minimize cost (e.g. online vs. face to face/ internal vs. outsourced training resources)
Coordinates the support of new product launches
Monitors and evaluates training programs effectiveness success and ROI periodically and prepares reports on them.
Accountable for leading all Talent Management and Talent development in their group working to build a pipeline of future Alcon leaders
Manages training budget
Ensures personal development and certification is achieved through the completion of educational and skill development courses available through organization.
Participate on Senior Sales Leadership team (US SSLT) to interface with all aspects of the Contact Lens & Lens Care Business to assist in the development of field strategy deployment and programs to attain company goals.

Knowledge and Skills:
Excellent written and verbal communication skills
Ability to plan multitask and manage time effectively
Selfmotivated and able to work well with others
Team leader with high ethical standards
Experience designing and implementing curricula preferred
Fluency in English essential Knowledge/Fluency of at least one other language preferred

Minimum Requirements

• Bachelors Degree orequivalent years of directly related experience (or high school 18 yrs; Assoc.14 yrs; M.S.7 yrs; PhD6 yrs)

• The ability to fluently read write understand and communicate in English

• 10 Years of Relevant Experience

• 6 Years of Demonstrated Leadership

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Alcon is an Equal Opportunity Employer and participates in EVerify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.