Enterprise Applications Administrator
Enterprise Applications Administrator
Posted on :
28-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description
Position Summary
We are seeking a highly skilled and detailoriented Enterprise Applications Administrator to join our growing organization. This role will focus on the configuration maintenance and optimization of Salesforce as well as the integration and management of other enterprise applications such as Zendesk GainSight Jira and TaskRay. The ideal candidate will have a strong background in Salesforce administration and a keen interest in automating data sync to ensure accurate records across business systems.
Specific Responsibilities
- Manage data to improve quality implementing rules and automation as needed.
- Design and manage the integration of various software applications to ensure seamless data flow and interoperability within the enterprises IT ecosystem.
- Implement configuration changes in Salesforce (including Workflow Process Builder Flow assignment rules approval processes fields page layouts record types apps actions Sales Cloud) and Zendesk (triggers automations fields etc. and other platforms.
- Own the prioritization and communication of any platform changes to end users and stakeholders including leading Change Control Board meetings.
- Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance and future improvements.
- Collaborate with Information Security colleagues to support user and license managementincluding user access review roles profiles permissions groups and sharing rulesensuring that applications comply with industry standards regulations and internal policies.
- Ensure system reliability security and compliance with industry standards and best practices.
- Coordinate project resources (including thirdparty resources) to ensure that projects are delivered on time and within budget.
- Provide technical support to endusers addressing issues related to application functionality and conducting training sessions to enhance user proficiency with enterprise applications.
- Maintain comprehensive documentation of application configurations integrations and user guides and generate reports on application performance to inform decisionmaking.
- Leverage AI capabilities within Salesforce and other enterprise applications to improve automation customer insights and decisionmaking processes.
Qualifications
- Bachelors degree in Computer Science Information Systems or a related field (or equivalent experience).
- 4 years of experience in Salesforce Administration Sales Operations and/or Business Intelligence Analytics.
- High level of proficiency in Excel Power BI and SQL.
- Proficiency in designing and implementing enterprise application integrations using APIs middleware or ETL tools.
- Ability to lead crossfunctionally through influence and without authority.
- Demonstrated ability to manage and prioritize workload.
- Ability to translate customer needs and requirements into business approaches.
- Salesforce Administrator Certification preferred including working knowledge of SFDC AI features
- Strong problemsolving skills and ability to troubleshoot complex issues.
- Strong analytical skills to diagnose and resolve issues efficiently minimizing application downtime and impact on business operations.
- Strong communication and stakeholder management skills.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
