DescriptionWho We Are
At Securitas we pride ourselves on delivering comprehensive security solutions that protect people property and assets. As a global leader in security services we are committed to fostering an inclusive environment where all team members can thrive. If youre looking for a career where you can make an impact we invite you to join us as a Security Cluster Manager and become a key player in ensuring security excellence.
Position Overview
The Security Cluster Manager plays a pivotal role in leading a team of site security personnel ensuring seamless delivery of physical security services across multiple sites. This role is responsible for overseeing security operations fostering leadership growth within the team and implementing strategic improvements. In partnership with senior leadership the Security Cluster Manager will drive operational effectiveness enhance performance and ensure audit readiness all while maintaining a safe and secure environment.
What Youll Do:
- Lead & Manage Operations: Oversee daily contractor operations including hiring training and managing personnel to deliver toptier security services.
- Client Relationship Management: Build and maintain strong client relationships ensuring satisfaction retention and seamless communication.
- Optimize Performance: Coordinate support services resolve operational challenges and ensure account performance meets or exceeds client expectations.
- Cost Efficiency & Customer Service: Achieve operational efficiency and costsaving goals while prioritizing superior customer service.
- Emergency & Compliance Readiness: Be available for afterhours emergency responses ensuring teams are always ready and in compliance with safety protocols and regulations.
- Data & Analytics: Review and report on desk journals tickets visitor logs and other data using analytics to improve operations and resolve issues.
- Professional Development: Coach counsel and train your team supporting technical and professional growth through evaluations and feedback.
- Quarterly Business Reviews (QBRs):Compile and analyze performance data including monthly KPIs to track trends and assess progress. Prepare comprehensive reports that highlight key metrics ensuring compliance with contract terms and identifying areas for improvement.
- Equipment & Supplies Management: Maintain an inventory of uniforms equipment and vehicles ensuring they are properly maintained and serviceable.
What You Bring to the Table:
- Project Management Expertise: Proven ability to juggle multiple priorities and execute complex projects on time and within budget.
- Outstanding Communication: Strong written and verbal communication skills across all levels of the organization.
- TechSavvy: Sharp computer skills with the ability to quickly learn new systems and technology.
- DataDriven Decision Making: Analytical mindset with the ability to leverage data for continuous improvement.
- Leadership & Multitasking Abilities: Ability to lead and inspire a team while managing various tasks in a dynamic environment.
Compensation & Benefits:
- Salary: $105000 annually; plus $500/month car allowance
- Comprehensive Benefits: Medical dental vision and life insurance plus a 401K plan.
- Paid Time Off: 10 days of accrued PTO and sick days.
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.
Company Website:
#AFSSTA
Required Experience:
Manager