Technology Risk Issues Management Lead

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

As AT&T Technology Risk Issues Management Lead you will be responsible for managing how AT&T Technology Services responds to control deficiencies and excessive residual risk. Increasing levels of regulatory requirements demand additional risk management rigor and we must implement highly resilient reliable and effective solutions that meet and in some cases exceed performance standards found in other information rich industries. You will support Technology Risk initiatives across the business and advocate for best practices while incorporating an independent oversight lens. You will utilize riskbased management to integrate information and technology risk processes into the way AT&T operates.

Reporting to the Associate Director of Technology Risk as an Individual Contributor you will be responsible for supporting the design build implementation and operation of a leading issues management program. You will help ensure that AT&T has the right methodologies processes technology and reporting capabilities to enable effective management of technology issues and provide senior leadership with visibility into residual risk exposure and issue remediation performance.

Responsibilities

• Support the design build implementation and ongoing management of the technology issues management program including the:

  • Methodologies (e.g. ratings valid responses validation)

  • Processes

  • Engagement model

  • System(s) of record

  • Reporting capabilities

• Develop and manage Technology Risk issues management key performance indicators

• Publish recurring reporting to inform executive leadership of residual risk exposure as well as issue remediation performance

• Support issues scenario analysis through modeling

• Support Tech Risk teams responsible for risk monitoring periodic controls testing evidence collection remediation and audit readiness efforts

• Develop strong relationships and interact with Senior Leadership Business Unit Heads Global Functions Internal Audit External Regulators Legal and Compliance Privacy and IT teams to coordinate activities

• Develop and deliver executivelevel IT risk presentations to describe residual risk exposures and remediation actions required

• Represent AT&Ts interests to appropriate industry and standards forums and advise the Associate Director of Technology Risk concerning relevant topics and trends

Qualifications

• 5 years of work experience in issue remediation issues program management and issues reporting at a global company

• 5 years of work experience in multiple industry risk control and governance disciplines (e.g. Risk Management Audit Information Security Regulatory Compliance)

• Experience designing implementing and sustaining issues management programs including:

  • ServiceNow GRC solutions issues management design configuration and administration

  • Issue data architecture model and management

  • Issue methodologies (e.g. rating responses remediation planning validation)

  • Issues governance

  • Issues management process and procedures including engagement model

  • Issue training and awareness

  • Issue validation / control testing

  • Issue insight generation including data analysis & visualization KPIs and monitoring and scenario modeling

  • Issue reporting

• Experience with the following technologies strongly preferred:

  • ServiceNow GRC capabilities (e.g. Integrated Risk Management)

  • Microsoft Power BI for risk data analysis visualizations and dashboarding

• Stronglyrated skills in:

  • Project management

  • Problem solving and program .

  • Client relationship management experience communication and influencing.

• Knowledge of information and technology risk management policies methods standards frameworks tools and processes (e.g. COBIT NIST ITIL) as well as knowledge of compliance legal internal / external audit & regulatory requirements (e.g. SOX PCI)

• Adept at creating structure from ambiguity to deliver repeatable and sustainable results.

• Effective at navigating large corporations and governance structures.

• Ability to prioritize and drive difficult decisions among business partners.

• Ability to attract develop and retain high performing teams.

• BS or advanced degree preferred.

Supervisory:

No.

Our Lead Cybersecurity Issues Management Lead Technology Risk earns between $143800.00$215800.00 USD Annual not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 companydesignated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected.

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50 off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone.

#LIOnsite Fulltime office role

AT&T is leading the way to the future for customers businesses and the industry. Were developing new technologies to make it easier for our customers to stay connected to their world. Together weve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work creating the world you always imagined. Ready to #transformdigital with us

Apply now!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.