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You will be updated with latest job alerts via emailAt Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Broadridge is hiring!! In this role you will report to VP of BPO Implementations to provide project management and implementation support for multiple projects. The position exists to provide structure and direction to efficiently deliver operational support to new and existing clients across Broadridge and nonBroadridge products. In this client facing role the Implementations Associate coordinates the delivery of all assigned projects ensuring completion within the defined scope schedule resource and budget constraints.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid and requires 2x a week in a Broadridge office.
Responsibilities
Manage and coordinate all project activities across multiple operational departments (i.e. product implementations operational process migrations upgrades of hardware and software) on behalf of the Business Process Outsourcing business unit.
Provide a solid understanding of the technology areas in which his/her projects are involved to the extent of being capable of asking the right questions without necessarily being the expert within a technological field.
Work closely with project and technical resources to assess coordinate and maintain scheduled activities to successful completion and client satisfaction. Take a proactive approach to quality and risk management and ensure the appropriate and adequate level of quality is assured in the delivery of projects.
To assist project resources in ensuring deliverables required to successfully install migrate upgrade client environments ensuring internal and external communications are managed and maintained.
Manage multiple priorities (projects) and adhere to tight deadlines coordinating resource activities to ensure activities/timelines are maintained. Ensuring best practices are maintained and delivered to adhere to tight reporting and budget requirements.
Oversee Project Planning & (Scoping finding solutions managing client expectations providing estimates & project plans) Taskbased scheduling (resource management timelines & budgets) Tracking metrics and project performance reporting. Dealing with Incidents changes issues conflicts and Project closure.
Provide ongoing coaching and mentoring to members of the project management team.
Qualifications:
Minimum 3 years of project management experience
Strong backoffice operations knowledge including trade lifecycle settlements and nonsettlement operations
PMP certification and Broadridge product experience a plus
Strong executive level communication skills (written and verbal)
Excellent organizational and time management skills
Ability to remain composed under pressure prioritize and lead project teams to deliver on time and within budget.
Bachelors degree or equivalent preferred
Benefits Information:Please visitfor more information on our comprehensive benefit offerings
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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhereto view the EEOC Know Your Rights poster.
Disability Assistance
We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.
Required Experience:
IC
Full-Time