Associate Director Carrier Excellence Transformation
Associate Director Carrier Excellence Transformation
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Job Description
Country:
United States of AmericaLocation:
CAF77: CCS CIB 13995 Pasteur Blvd Palm Beach Gardens FL 33418 USAAbout Us:
Carrier Global Corporation a global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a worldclass diverse workforce that puts the customer at the center of everything we do. For more information visit or follow Carrier on social media at @Carrier.
The Associate Director Carrier Excellence Transformation is responsible for supporting the implementation of Lean principles and practices within operational or administrative and support functions across the organization. This role focuses on enhancing crossfunctional endtoend process efficiency reducing waste and fostering a culture of continuous improvement and customer centricity in all direct or indirect areas across the Carrier organization.
This role will assist in supporting impactful transformation initiatives (E2E projects lighthouse projects) ensuring measurable and sustainable improvements to create simplicity and crossfunctional productivity while maximizing customer value. The Associate Director will also support the coordination of global Cx Teams to design & drive transformational projects. Together with the Director of Cx and the Carrier senior leadership team the position will support identifying the most impactful initiatives based on the corporate strategy.
Key Responsibilities
1. Strategic Leadership
Support the Director in defining and executing a strategy for implementing Carrier Excellence in operative or administrative functions aligned with organizational goals.
Identify opportunities for process optimization and cultural transformation within crossfunctional teams.
Promote Lean thinking across all levels encouraging a mindset of efficiency and continuous improvement.
Support central and decentral Cx teams in project planning design and .
2. Coaching and mentoring endtoend process improvement projects
Identify project opportunities for endtoend projects together with the extract load transform business teams and functional leaders.
Plan and design transformational projects.
3. Performance Measurement and Improvement
Develop and implement metrics to track the performance and impact of transformational projects or programs.
Regularly evaluate processes and identify opportunities for incremental or breakthrough improvements.
Document and share success stories and lessons learned to sustain momentum and drive engagement.
Basic Qualifications:
Bachelors degree.
7 years of experience in lean transformation practices lean coaching lean consultancy or operational excellence roles.
Preferred Qualifications:
Bachelors in Business Administration Manufacturing Engineering or Engineering.
Deep expertise in Lean practices and methodologies with demonstrated track record of improvement projects.
Transformative mindset and behavior: obsessed with change persuasive.
Exceptional coaching mentoring and facilitation skills.
Strong analytical and problemsolving skills to identify and implement process improvements.
Excellent communication and stakeholder management abilities.
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Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Required Experience:
Director
Employment Type
Full-Time
