Blossom Bar Organic Juice and Smoothie Bar Department Manager - St Matthews
Blossom Bar Organic Juice and Smoothie Bar Department Manager - St Matthews
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Salary Not Disclosed
1 Vacancy
Job Description
Rainbow Blossom was started in 1977 by Rob and Pumpkin Auerbach and is managed today by their daughter Summer Auerbach. We are so proud to have been a thriving part our Louisville community for so many years!
Our company supports health & wellness in our community and our employees should reflect our mission. We support individuality and hire team members from all walks of life. At Rainbow Blossom you will find a professional environment that is supportive of your career goals as well as your personal goals.
The Blossom Bar Department Manager St. Matthews oversees all operations of the Blossom Bar within Rainbow Blossom St. Matthews. The Blossom Bar Department Manager will be responsible for ensuring the smooth operation of the Blossom Bar including processing customer orders training supply ordering scheduling open communication with the management within the store and excellent customer service. The Blossom Bar Department Manager will be responsible for employee management within the Blossom Bar department including interviewing hiring and terminating Team Members as well as holding Team Member accountable to expectations.
This position reports directly to the Blossom Bar General Manager. This is a fulltime position not to exceed 40 hours each week.
Requirements
- Experience with Microsoft Office including Word Excel and Outlook
- 1 years experience in food handling
- 1 years experience in customer service
- Must have a Food Service Manager Certification completed within 90 days of hire
Desired Skills
- Demonstrate leadership capability by setting an example for the team and delegating tasks out appropriately to maintain store efficiency.
- Must be able to delegate responsibilities and follow up to ensure compliance.
- Must actively mentor staff providing support and feedback based upon performance.
- Must have great communication skills by showing the ability to listen ask questions and provide clear instructions.
- Maintain a positive attitude and the highest levels of professionalism as you lead your team.
- Must be able to provide the highest level of customer service to our customers going above and beyond to take care of their needs.
- Must be able to handle multiple demands in a calm and orderly manner addressing each issue according to its priority.
- Ability to provide constructive feedback to employees based on job performance fostering continuous improvement.
- Ability to hold others accountable and set clear expectations for staff members.
- Must be able to put together a plan and follow through consistently on commitments.
- Ability to work a flexible work schedule including nights weekends and holidays as needed.
- Must feel comfortable describing Blossom Bar items to customers and assisting customers by making recommendations.
- Maintain a clean and organized workspace utilizing a clean as you go attitude to ensure an inviting bar/station both in front and behind the counter.
Responsibilities
- Maintain retail inventory levels for all Blossom Bar products including juices and milks.
- Order supplies as needed to maintain an ongoing inventory while projecting future needs for the department.
- Must ensure the Blossom Bar Team follows all establish policies and procedures for food prep quality control portion control and safety.
- Must have a solid understanding of food safety knowledge with the ability to teach and hold Team Members accountable if issues arise.
- Oversee side work and ensure that Team Members are meeting expectations.
- Scheduling Team Members to ensure proper coverage every day throughout the week.
- Ensure projects are completed properly and on time as needed for the department.
- Must ensure recipes are followed accurately while maintaining quality control at all times.
- Ensure Team Members are working in a safe and productive manner at all times.
- Serve as the dedicated point of contact for oncall responsibilities ensuring seamless coverage and timely response to callouts.
- Conduct biweekly payroll processes to guarantee accurate and timely compensation of staff members.
- Manage inventory and order necessary supplies for the Blossom Bar to ensure smooth operations.
- Conduct comprehensive training sessions for Blossom Bar employees ensuring proficiency in product knowledge customer service protocols and operational procedures.
- Conduct thorough 30day six month and annual reviews for employees offering valuable insights to support employee development.
- Create and maintain weekly schedules adhering to break policies and staying within established labor budgets.
- Resolve customer and staff questions complaints or concerns in a manner that ensures satisfaction and resolution.
- Handle employee hiring and termination processes as needed ensuring adherence to company policies and procedures.
- This list of job responsibilities is considered a general outline of the position. This position is expected to do whatever it takes to get the job done to ensure the successful operation of the Blossom Bar.
This position will be required to lift up to 20 pounds often and 50 pounds rarely. This position will often be indoors in a climatecontrolled environment. This position will be expected to work occasionally in a cooler and/or freezer. This position will be expected to stand and walk for long periods of time to sit and squat or kneel occasionally and to climb rarely.
Required Experience:
Manager
Employment Type
Full-Time
