Communications Manager Global Corporate Trust Reputation
Communications Manager Global Corporate Trust Reputation
Posted on :
28-04-2025
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1 Vacancy
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Job Description
Amazon is seeking a highjudgment selfmotivated strategic communications professional to join our Global Corporate Trust & Reputation (GCTR) team. This person will play an important role in rapidly responding to media questions regarding business and stakeholder related issues.
The GCTR team manages issues related to employees operations customers sustainability and safety. This position is for someone who can lead and work collaboratively in a fastpaced deadlineoriented environment and thrives in the unpredictable. The role is never boring and requires a team player who is willing to roll up their sleeves to get the job done.
The individual in this role will manage daytoday crises and respond to media inquiries while keeping leaders informed of potential news cycles. This work includes but isnt limited to developing delivering and collaborating on external facing responses and approaches to business and stakeholder issues. Preparation work is also a big part of this role as the individual in this role will be entrusted to provide comprehensive risk assessments for applicable business decisions.
The right candidate will have exceptional writing skills and work effectively in a matrixed global organization under tight deadlines.
Key job responsibilities
Build and maintain relationships with key media outlets/reporters to discuss and manage media requests correct inaccuracies and establish a connection point for future story development
Provide PR counsel to senior leaders within the organization
Monitor assess escalate and resolve a variety of situations occurring simultaneously with excellent judgment
Develop strategic responses to complicated issues and have the ability to concisely but fully articulate the reasoning for their suggested approach
Effectively represent Amazon as a spokesperson
Work collaboratively across teams
A day in the life
This experienced media professional will be primarily responsible for managing incoming media inquiries from multiple news outlets and providing PR counsel to site/business leadership. Issues range from transportation and delivery matters involving those who deliver packages to Amazon customers changes to Amazons operations footprint topics of interest to external stakeholders and more. Were looking for someone who is experienced and comfortable in speaking with reporters to get more information help educate them and not be afraid to push back to mitigate the reputational risk to Amazon. Oncamera experience or willingness to represent Amazon oncamera is a plus.
7 years of recent professional communications or public relations experience
Bachelors degree
Experience serving as an ontherecord spokesperson.
More than 5 years experience working on complex reactive based media requests.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114000/year in our lowest geographic market up to $188500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The GCTR team manages issues related to employees operations customers sustainability and safety. This position is for someone who can lead and work collaboratively in a fastpaced deadlineoriented environment and thrives in the unpredictable. The role is never boring and requires a team player who is willing to roll up their sleeves to get the job done.
The individual in this role will manage daytoday crises and respond to media inquiries while keeping leaders informed of potential news cycles. This work includes but isnt limited to developing delivering and collaborating on external facing responses and approaches to business and stakeholder issues. Preparation work is also a big part of this role as the individual in this role will be entrusted to provide comprehensive risk assessments for applicable business decisions.
The right candidate will have exceptional writing skills and work effectively in a matrixed global organization under tight deadlines.
Key job responsibilities
Build and maintain relationships with key media outlets/reporters to discuss and manage media requests correct inaccuracies and establish a connection point for future story development
Provide PR counsel to senior leaders within the organization
Monitor assess escalate and resolve a variety of situations occurring simultaneously with excellent judgment
Develop strategic responses to complicated issues and have the ability to concisely but fully articulate the reasoning for their suggested approach
Effectively represent Amazon as a spokesperson
Work collaboratively across teams
A day in the life
This experienced media professional will be primarily responsible for managing incoming media inquiries from multiple news outlets and providing PR counsel to site/business leadership. Issues range from transportation and delivery matters involving those who deliver packages to Amazon customers changes to Amazons operations footprint topics of interest to external stakeholders and more. Were looking for someone who is experienced and comfortable in speaking with reporters to get more information help educate them and not be afraid to push back to mitigate the reputational risk to Amazon. Oncamera experience or willingness to represent Amazon oncamera is a plus.
7 years of recent professional communications or public relations experience
Bachelors degree
Experience serving as an ontherecord spokesperson.
More than 5 years experience working on complex reactive based media requests.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114000/year in our lowest geographic market up to $188500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Exec
Employment Type
Full-Time
Key Skills
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