Implementation Project Manager
Implementation Project Manager
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Salary Not Disclosed
1 Vacancy
Job Description
At MTM we are not just colleagues; we are collaborators on a shared mission;communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation collaboration and growth. If you are passionate driven and ready to join a team where your work will directly transform and shape our industry then we want to talk to you!
What will your job look like
The Implementation Project Manager is responsible for providing oversight and support for implementation activities and protocol development for new client set up and existing client upsells and new lines of business at the direction of the Director Business Implementation.
Location: This is a hybrid role if located within 40 miles of an MTM office location.
What youll do:
- Provide oversight and support of the implementation phase for new client set up and existing client upsells including project scope definition project plan development project resources and project timeline
- Appropriate and timely escalation of implementation concerns and potential solutions
- Provide assistance and support to Implementation team in project planning and management of implementation task items
- Participate in internal and external implementation meetings and communicate formal meeting minutes
- Assist in tracking internal and external implementation deliverables
- Prepare both internal and client correspondence reports and presentations
- Responsible for management delivery and analysis of post implementation survey
- Maintain a good understanding of the managed care and nonemergency transportation industry
- Maintain a good understanding of all MTM operations and product lines both existing and in the development stage
- Participate in ongoing training offered through MTM or other available resources to strengthen knowledge base
- Develop a working relationship with each internal department of MTM that foster collaboration and mutual respect across all departments
- Communicate effectively with external clients and internal team members
- Develop and maintain strong client relationships
- Complete special projects as assigned
What youll need:
Experience Education & Certifications:
- High School Diploma or G.E.D.
- At least 2 years of experience with project management is required
Preferred:
- Bachelors Degree in a business related field preferred
- A minimum of one year in the NEMT industry is preferred
- Experience working in the managed care industry is preferred
Skills:
- Ability to clearly understand RFP language
- Identify opportunities for implementation process improvements from past implementations
- Excellent organizational and interpersonal skills
- Exemplary communication skills
- Demonstrated ability to manage multiple priorities in a fastpaced environment
- Ability to make solid judgment calls
- Ability to work both independently and as part of a team
- Ability to foster a cooperative work environment
- Ability to maintain high level of confidentiality
Whats in it for you:
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity/Paternity Leave
- Casual Dress Environment
- Tuition Reimbursement
- MTM Perks Discount Program
- Leadership Mentoring Opportunities
Salary Min: $84640
Salary Max: $110000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the jobs location. We offer competitive pay that varies based on individual skills experience and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local State and Federal law. If you are in need of accommodations please contact MTMs People & Culture.
#MTM
Required Experience:
IC
Employment Type
Full-Time
