Associate Automation Specialist
Associate Automation Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Overview:
We are seeking an Associate Automation Specialist to join our team. In this role you will be responsible for understanding and supporting a diverse array of Rockwell Automation products such as PLCs HMIs VFDs and servos. You will collaborate closely with subject matter experts to execute critical tasks and resolve technical issues. Additionally you will assist our inside and outside sales teams by providing product selection guidance and assisting with product technical specifications. This position is wellsuited for individuals with a background in electrical engineering mechanical engineering industrial automation or related technical disciplines who are eager to advance their careers in industrial manufacturing automation.
Why Join Us
- Handson training in industrial automation and controls.
- Opportunity to work with hightech industries and cuttingedge technology.
- Career growth in engineering technical support and project management.
- Competitive salary benefits and a collaborative work environment.
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Provide product support and technical services for PLCs HMIs VFDs Sensors Servos Software industrial networks and other automation products.
- Curate solutions (BOMs) alongside the sales team and subject matter experts.
- Participate in presales and postsales activities including training sessions for customers and internal employees.
- Maintain accurate records in the companys CRM (Customer Relationship Management) system including customer interactions projects and support tickets.
- Collaborate with vendors such as Rockwell Automation (Allen Bradley) and other key partners to stay updated on industry trends and new technologies.
- Assist in the development and of marketing strategies product launches and promotional activities.
- Provide technical support to customers on entry level issues.
- Collaborate directly with customers to provide support offer guidance on applications and resolve technical issues.
Requirements
- Bachelors degree in Electrical Engineering Mechanical Mechatronics or a related field with 02 years of experience
OR
Associates degree in Electrical Engineering Mechanical Mechatronics or a related field with 24 years of experience.
- Basic understanding of industrial automation for manufacturing controls systems and electrical devices.
- Ability to diagnose and resolve technical issues effectively.
- Strong communication and interpersonal skills.
- Selfmotivated with the ability to learn quickly and work in a team environment.
PHYSICAL REQUIREMENTS:
- Lifting and Carrying: Ability to lift and carry up to 50 pounds as needed.
- Standing Sitting Walking: Must be able to stand sit or walk for extended periods.
- Climbing and Balancing: Ability to climb stairs and ladders and maintain balance on uneven surfaces.
- Stooping Kneeling and Crouching: Required to stoop kneel and crouch.
- Manual Dexterity: Ability to use hands to handle control or feel objects tools or controls.
- Visual and Auditory Requirements: Must have the ability to see and hear within normal ranges with or without corrective devices.
- Environmental Conditions: Ability to work in various environmental conditions such as hot cold or noisy environments.
- Visual Requirements: Must have the ability to see and read computer screens and printed documents within normal ranges with or without corrective devices.
- Hearing and Speaking: Ability to hear and speak clearly for phone conversations and inperson communication.
Benefits
Equal Employment Opportunity
Electric Supply and Equipment Company is an equal opportunity employer and does not discriminate against any person employee or job applicant for employment because of race color sex religion age national origin veteran status disability status or any other status or condition protected by applicable federal or state statutes. Further it is the policy of ES&E to undertake affirmative action in compliance with all federal state and local requirements. This policy is intended to apply to all personnel actions affecting but not limited to compensation benefits transfers layoffs return from layoff company sponsored training education and social and recreation programs. It is also our policy to comply with all federal and state employment law.
Accommodations
ES&E provides reasonable accommodation so that qualified disabled applicants may participate in the selection process. Please advise us of any accommodations you require in order to express an interest in a specific opening by emailing:or calling 336.574.4813. Thank you for considering ES&E for your next career opportunity.
Health and Wellness Benefits
- Medical coverage (employees may choose between two comprehensive plans)
- Dental coverage
- Vision coverage
- Life insurance (company paid and supplemental)
- Shortterm disability and longterm disability are 100 employer paid benefits
- Flexible Spending Accounts (FSA) for medical and/or dependent care expenses
- Health Savings Account (HSA) with monthly employer contribution
- TelaDoc phone consultations
Financial Rewards
- 401(k) retirement savings plan with pretax and ROTH options along with employer matching
- Profit Sharing Plan
- College Savings access to a 529 plan
Wellbeing
- Company values employees time with family by typically honoring standard work hours
- Paid Time Off (employees receive sick days vacation days and can purchase additional days each year)
- Paid Holidays 8 per year plus employees can trade in 1 sick day for a floating holiday and 1 for a personal day)
- Employee Assistance Program (EAP) access to free counseling resources and work/life balance tools
- Annual onsite flu shot clinic
- Business casual work environment
- Volunteer opportunities
- Family outings and employee activities throughout the year
- Legal Services & Identity Theft benefits
Culture of Excellence
- Proven track record in providing outstanding customer service
- Named one of the Best Places to Work in NC for several years
- Scheduled company meetings
- ISO Certification
- Open door policy
- Company milestones celebrated
- Peertopeer recognition program (Essie Bucks)
Required Experience:
IC
Employment Type
Full-Time
