The Sales Coordinator 1 is responsible for coordinating the daytoday activities pertaining to the sale and rental of equipment.
The incumbent in this position is expected to model the following practices daily: 1 Demonstrate alignment with the companys mission and core business values; 2)Collaborate with key internal/external resources; 3 Participate in ongoing selfdevelopment.
Essential Functions:
- Models promotes reinforces and rewards the consistent use of HOLTs Values Based Leadership (VBL) tools models and processes to ensure alignment with our Vision Values and Mission
- Acts as the primary contact for internal customers as it pertains to Sales Demos Loaners Heavy Rentals and RPOs
- Assists until able to independently manage all logistics from order through delivery with transport parts and service to meet customer requests; this could encompass order receiving knowledgeable equipment sourcing account set up and delivery
- Assists until able to independently manage the life of rentals including contract management insurance coverages customer pricing machine utilization service requests accurate invoicing and credits; requires multitasking through several platforms such as Irental Vision Link Straight Docs DSI and DBS
- Ensures accurate process is followed for CAT Commercial instore credit card sales authorizations and credits
- Schedules delivery and pickup of inventory to maintain appropriate work tool stocking levels by transferring from supply hubs
- Serves as process owner of Product Health Loaners via ; responsibilities entail being the liaison with CAT support representatives sales management and internal parts and service departments to ensure maximum reimbursement
- Issues and receives vendor purchase orders through CODA
- Responsible for answering incoming customer calls via RingCentral inputting leads in Texada and transferring requests to other departments
- Maintains and supports the Retail Customer Experience program to include machine staging signage and handling walkin customer visits
- Serves as primary contact for all sales and rental asset prioritization through service departments via ; requires a strong ability to communicate and influence requests to support our customers equipment availability needs
- Requires regular and punctual employee attendance
- Works safely always and adheres to all applicable safety policies; complies with all company policies procedures and standards
- Performs other duties as assigned
Knowledge Skills and Abilities:
- Knowledge of the construction equipment sales industry
- Knowledge of business accounting principles
- Excellent oral and written communication skills
- Exceptional organizational time management and multitasking skills
- Intermediate computer and related software applications skills
- Intermediate MS Office Excel and PowerPoint skills; Advanced MS Word skills
- Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals
- Ability to compute rate ratio and percent and to draw and interpret bar graphs
- Ability to interact with tact and courtesy and maintain a professional manner
- Ability to read and understand information and ideas presented in writing
- Ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
- High school diploma or equivalent required
- Up to one year of workrelated skill knowledge or experience is preferred
Supervisory Responsibilities:
Travel:
- Up to 5 travel may be expected
Physical Requirements:
- To perform this job successfully an individual must be able to perform each job duty and responsibility satisfactorily; Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities
- This position involves extended periods in a stationary position; additionally occasional movement inside the office to access office machinery file cabinets etc.
- This role frequently communicates with others and must be able to exchange accurate information in these situations
- Occasionally moves materials or equipment weighing up to 10 lbs.
- Constant movement and use of limbs; this position requires good manual dexterity coordination and stamina
- Routinely reacts to visual auditory and other signals including alarms and instructions and is required to visually inspect work
Work Environment:
- Regularly works indoors in environmentally controlled conditions
- Often assists in familiarizing customers with equipment and work tools outdoors in yards and in display areas
- Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather heat cold and humidity
- Frequently works at a fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities duties and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities as needed.
#LIHCT
Required Experience:
IC