Assistant Manager Service Location
Assistant Manager Service Location
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Job Description
Why BCAA
Feel proud of what you do and help shape the future of BC at a BC Top Employer. Were driven by purpose delivering peace of mind to one in three BC households with insurance roadside assistance auto repair Evo Car Share and Evolve EBike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities we offer a wide variety of meaningful rewarding careers that move BC forward.
As an Assistant Manager of the Courtenay Service Location you will play an essential role in supporting the growth and performance of one of BCAAs dynamic business lines. Customerdriven and flexible youll inspire your team to achieve departmental objectives and be a source of building positive brand impressions and building longlast relationships.
Who you are:
You have our Members best interests at heart providing exceptional client relations and personalized service to meet their needs.
You take joy in leading and mentoring your team members growth and development.
You are an effective team player that demonstrates flexibility and adaptability to changing work priorities and a wide range of organizational needs.
You take the initiative for your development staying current with the latest industry trends and products.
You have strong competencies in financial and risk management and can multitask in a high energy work environment.
Youre enthusiastic about building BCAAs profile by participating in community events and sustainability initiatives.
During a typical day you will:
Guide and support your team to achieve the goals of our members while leveraging your insurance product expertise
Lead financial growth and productivity goals through acquisition and retention of new business
Measure and optimize staffing levels by analyzing business requirements productivity and workflows
Develop action plans to ensure audit and underwriting standards are upheld to minimize risk and limit potential for errors and omissions
Establish other disciplined risk management practices through ongoing document review
Maintain working knowledge of all BCAA Membership and insurance manuals from best practices standards and policies.
What you bring:
Postsecondary diploma or degree in marketing or business along with a minimum four years insurance experience.
At least two years of supervisory or management level experience in financial or sales environment (or an equivalent combination of education and experience)
Exceptional analytical and problemsolving skills to meet and exceed sales targets.
Limited history of Errors & Omissions and solid understanding of BCAAs business
Comfortable using technology including working knowledge of MS Office.
Bonus qualifications! Multilingual to support specialized market demographics.
The salary range for this position is $76000 to $83000 and is determined viajobrelated knowledge skills experience certifications market demand and internal equity. In addition to base salary and BCAA benefits this position is eligible for a performance bonus target of 12.5 with the opportunity to earn up to 20.
Internal Applicants: The last day to apply for this role is end of day April 30 2025. Please note this is a Management Broadband position.
What we offer:
The chance to make a difference every day in the lives of British Columbians BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle and wellness dollars* to keep your body mind and soul thriving.
A competitive rewards package including salary performance bonus programs pension plan* and more to help build your personal wealth.
Paid time off including vacation and days for wellness volunteering and cultural spiritual or religious connection.
BCAA membership with valuable perks and Member savings on every day and special spending from gas and coffee to clothes sports and event tickets and hotels.
Meaningful rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
*for permanent employees
Were always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer committed to providing accessible inclusive employment. We have a longstanding partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities and champion accessible employment in BC. If you need personalized support through application and recruitment please contact .
Required Experience:
Manager
Employment Type
Full-Time
