Senior Service Delivery Engineer Hybrid - Flexible Options

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! We are seeking a Senior Infrastructure Engineer to join our team. We are looking for someone responsible for design implementation and operational support of the technical infrastructure for strategic Broadridge applications and services. We are looking to bring on board someone willing to craft technical solutions and automated operational processes for the next generation Broadridge platforms for automation availability performance scale and cost.

This role is considered hybrid which means youll be assigned to a Broadridge office and given the flexibility to work remote and meet in person to learn and collaborate as needed.

Responsibilities:

• Collaboration and Communication:

Collaborate effectively with crossfunctional teams and upper management ensuring clear communication and alignment between technical solutions and business strategy.

• Technical Roadmap Alignment:

Work closely with business stakeholders to translate requirements into actionable technical designs ensuring alignment with both immediate and longterm business strategies.

• Infrastructure System Design and Architecture:

Design and architect infrastructure systems in alignment with business needs and compliance requirements incorporating nextgeneration layered architecture secure zones next generation monitoring solution.

• Service Monitoring and Troubleshooting:

Monitor and maintain SWIFT service infrastructure promptly diagnosing and resolving any software or hardware issues to ensure continuous service availability.

Utilize logging and monitoring tools for effective service tracking and issue identification.

• Security and Compliance:

Ensure that all infrastructure services comply with organizational security policies and industry regulations integrating security tools as needed.

• Infrastructure Maintenance and Optimization:

Regularly evaluate and optimize infrastructure components including Windows Server OS SQL Server VMware virtualization MQ/RDMQ and enterprise storage and backup systems like HPE Primera and Veeam.

Ensure systems are uptodate with the latest security patches and features through effective vulnerability management and CVM remediation.

• Oncall Support and Adaptability:

Provide regular oncall support to address critical infrastructure and application issues when they arise.

Demonstrate flexibility and adaptability to rapidly changing business needs and technological advancements.

• Innovation and Learning:

Pursue ongoing learning and development to stay current with emerging technologies and industry trends applying new knowledge to enhance infrastructure solutions and strategies.

Qualifications:

• Solid work experience with commercial service infrastructure at both a software and infrastructure level;

• Functional skills Infrastructure System Design and Architecture Deployment automation Troubleshooting Service Monitoring;

• Passionate teammate who understands and respects personal & cultural differences;

• Ability to work under pressure and be highly adaptable;

• Strong written and communications skills for collaboration with various teams and upper management;

• Solid analytical skills especially in area of translating business requirements into technical design with a continuous focus on aligning technical roadmap with the immediate and longterm Business strategy;

• Able to adapt and embrace change and support business strategy and vision;

• Knowledge of nextgeneration design patterns/architecture like microservices layered pattern cloud.

• Strong aptitude for learning new skills and new technologies;

• Availability to support regular oncall rotation is required.

Preferred Qualifications:

• Bachelors degree in computer science computer engineering or in a related field.
• SWIFT Environment/Ecosystem work experience.
• 10 years of experience within a programming and application system environment with solid experience and a working knowledge in the following technologies:
• Windows Server OS & Clustering Windows File Share SQL Server;
• Enterprise Storage (HPE Primera) and Backup Systems (Veeam);
• Virtualization using VMware Hypervisor vSphere
• Active Directory/AD Federated Services DNS Application Load Balancer
• IBM MQ/ RDMQ SFTP SSL Certificates;
• Deployment Automation & scripting: Jenkins BladeLogic
• Scripting: PowerShell Shell Scripting Python and any other scripting
• Experience with CVM Remediation Vulnerability Management Tools and Symantec EPP;
• Experience with Log Archiving Tools such as Splunk checkmk or Zabbix
• Cloud: AWS Azure
• Experience with Linux NGINX WebSphere is a plus
• Infrastructure automation is a plus

Salary range $120000 $130000. Bonus Eligible.

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Please visitfor more information on our comprehensive benefit offerings.

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

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Disability Assistance

We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.