Product Implementation Manager iQueue for Infusion Centers
Product Implementation Manager iQueue for Infusion Centers
Posted on :
28-04-2025
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1 Vacancy
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Job Description
We are a growth stage company that creates software solutions combining lean principles predictive and prescriptive analytics and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1200 hospitals and centers across 49 states rely on our awardwinning products and expert change management services to increase patient access decrease wait times and reduce healthcare delivery costs. We have raised more than $300 million from toptier investors such as Bain Capital Insight Partners and Goldman Sachs. We have been named among the top 100 AI companies in the world.
Please note that while this role is listed as available for remote we are currently employing in the following states: AK AZ CA CO CT DC FL GA IA IL IN KS LA MA MD ME MI MO MT NC NH NJ NV NY OH OR PA SC TN TX UT VA WA WI WV. If your state is not listed we may not be able to proceed with your application. We have offices in Santa Clara CA and Charlotte NC for employees who prefer to work regularly or occasionally from an office.
WHAT YOULL DO
- Own the success of customer implementations and expansions guiding projects from kickoff to golive as a trusted advisor and project leader.
- Drive results by coordinating teams managing risks and keeping projects on track always communicating clearly with customers and internal teams.
- Connect the dots between customer systems and iQueue partnering with IT teams to integrate data complete analysis and prepare environments for launch.
- Turn messy data into insights ensuring EHR information is accurate clean and ready for our optimization algorithms.
- Be the voice of the customer building strong relationships solving problems proactively and making sure our products deliver real operational improvement.
- Lead from the front during site visits (up to 20 travel) assessing workflows supporting golives and training teams handson.
- Tell the success stories track key metrics share updates with leadership contribute to case studies and celebrate wins.
- Shape the future by feeding customer insights into our product roadmap and improving how we implement and support customers.
WHAT YOULL BRING
- Bachelors degree; strong preference for mathematics/statistics engineering/physics data science healthcare or clinical field
- At least 2 years professional experience in a client or customerfacing role such as management consulting project management customer success engineering EHR healthcare; we do consider candidates with limited experience if we see some extraordinary accomplishment(s)
- Work experience that is quantitative and data intensive regardless of your educational background it is critical for your success as a Product Implementation team member
- Excellent communication and organizational skills (how you write your resume and approach us is a good litmus test)
- A maniacal obsession with customer happiness success and retention; youre the type of person who will move mountains to solve problems and make people successful
- Experience in project management and facilitating change management
- Experience with data analysis & visualization tools (e.g Tableau Power BI)
BONUS POINTS IF YOU HAVE
- Experience working on healthcare products or within hospitals
- Experience working on enterprise software products
- PMP credentials
- Clinical credentials
- A blog article or any published writing
WHAT YOULL GET
- Intellectual and emotional satisfaction of solving tough operational problems in healthcare while improving patient access and saving lives!
- Competitive compensation package that includes base salary target bonus and stock options
- 401(k) Match
- Comprehensive healthcare benefits
- Generous Paid Time Off and Parental Leave
- Monthly reimbursement for Skill Building
- Monthly reimbursement for Wellness Transportation and/or Home Office
- Education Reimbursement for select courses/programs
$90000 $125000 a year
LeanTaaS takes a marketbased approach to pay. The offered base salary will reflect careful consideration of a number of factors including the level you are hired into your location skills and qualifications prior relevant experience internal equity and market conditions. This range may be modified in the future.
Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
LeanTaaS is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity inclusion and aim to provide a sense of belonging for everyone. All qualified applicants for employment will be considered without regard to race color sex gender identity gender expression religion age national origin or ancestry citizenship physical or mental disability medical condition family care status marital status domestic partner status sexual orientation genetic information military or veteran status or any other basis protected by federal state or local laws. If you require assistance during the application process please reach out to LeanTaaS will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Please note: LeanTaaS is not accepting agency resumes at this time and we are not responsible for any fees related to unsolicited resumes. Thank you.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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