Sales Supervisor Insurance Austin TX

• Sales Team Management: Lead and motivate a team of insurance producers providing guidance coaching and performance feedback. Foster a culture of excellence teamwork and customercentricity. Conduct regular team meetings training sessions and oneonone coaching sessions to develop sales skills and product knowledge.

• Sales Performance Monitoring: Set sales targets performance goals and key performance indicators (KPIs) for the sales team. Monitor individual and team performance track sales metrics and provide regular performance reports to management. Identify areas for improvement and implement strategies to enhance sales effectiveness and productivity.

• Lead Management: Oversee the distribution and management of incoming leads to insurance producers. Ensure leads are assigned promptly track lead conversion rates and implement strategies to optimize lead conversion. Collaborate with marketing and lead generation teams to drive lead quality and quantity.

• Sales Process Optimization: Continuously evaluate and improve sales processes methodologies and tools. Identify opportunities for efficiency gains streamline workflows and implement best practices. Collaborate with IT and operations teams to leverage technology solutions and automate manual processes.

• Product and Industry Knowledge: Maintain a deep understanding of insurance products underwriting guidelines industry trends and competitive landscape. Provide ongoing product training to the sales team to ensure comprehensive knowledge and effective sales pitches.

• Sales Reporting and Forecasting: Generate sales reports forecasts and analyses to support business decisions. Provide accurate and timely sales performance data to management. Identify trends opportunities and potential challenges to guide sales strategies and resource allocation.

• Customer Service Excellence: Ensure a customercentric approach within the sales team. Promote a culture of exceptional customer service professionalism and ethical sales practices. Address customer inquiries concerns and escalations in a timely and satisfactory manner.

• Compliance and Regulatory Adherence: Ensure compliance with insurance industry regulations company policies and sales practices. Stay updated on regulatory changes and implement necessary training and processes to maintain compliance.

• Collaboration and Relationship Management: Collaborate with crossfunctional teams including marketing underwriting customer service and claims to ensure seamless operations and a positive customer experience. Build and maintain relationships with internal stakeholders external partners and insurance carriers to optimize sales opportunities and support business growth.

Education/Experience:

Language Ability:

Knowledge of the structure and content of the English language including the meaning and spelling of words rules of composition and grammar.

Reasoning Ability

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.

Computer Technical Skills:

To perform this job successfully an individual should have a working knowledge of Microsoft Office applications to include Word Excel PowerPoint and Outlook and Internet browser applications. Must be able to use a variety of office equipment including scanner copier fax machine and calculator.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

While performing the duties of this job the employee is frequently required to stand; walk; talk and hear; sit for extended periods of time; use hands to finger handle or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 15 pounds.

Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.