Administrative Assistant - Parking - Full Time 8 Hour Days Non-Exempt Non-Union

Provides administrative/secretarial support including but not limited to scheduling and coordination of meetings/seminars/travel coordinating priorities throughout the day perform independent and collaborative projects as needed.

The Healthcare Parking Operations Administrative Assistant will report under the direct supervision of the Keck Parking Operations Manager. The office assistant will be responsible for performing general office support for Keck Hospital Parking Operations which include answering telephones and answering emails and may provide backup coverage services in the absence of other staff members

Essential Duties:

• Provides backup coverage services in the absence of other staff members (Parking Operations Manager Parking Office Coordinator Parking Enforcement Officer and Guest Relations Ambassador Services)
• Perform general office support for Keck Hospital Parking Operations which include answering telephones and answering emails
• Knowledgeable on Keck Parking Operations procedures policies and regulations and uses that knowledge to provide guidance to customers and resolve and/direct complaints
• Providing information to patients visitors employees and faculty over the phone and in person
• Reconciling and handling daily cash and credit card transactions
• Financial support of Keck Hospital Parking Operations which include: preparing daily and monthly revenue/expense reports and recording all deposits.
• Processes monthly payments of contractor invoices internal requisitions and check requests
• Assists with providing quotes for parking reservations transportation services and special parkingrelated events
• Collecting daily payonfoot machine revenue
• Maintains office records receipt logs and journals
• Process hospital badges for faculty staff students volunteers of Keck Medical Center
• Greet and answers questions from hospital guests regarding parking and related parking policies rules and regulations as well as points of interest
• Perform other duties as assigned.

Required Qualifications:

• Req High school or equivalent

• Req 1 year 12 years of experience in a related administrative assistant or clerical role

• Req Demonstrate excellent interpersonal and verbal/written communication skills
• Req Must have superior phone presence and scheduling competencies
• Req Demonstrate good organizational skills and attention to details
• Req Knowledgeable of general office manners routines and procedures
• Req Knowledgeable of existing technologies that support the efficient and effective operations of an organization
• Req Demonstrate strong calculation skills
• Req Use sound independent judgment within established procedures and regulations
• Req Knowledgeable of Word Excel and other applicable software programs
• Req Fluency in written and spoken English.
• Req Ability to work full time weekday shifts as early as 8:00am
• Req Availability to work weekends for revenue settlement as needed
• Req Interact tactfully and effectively with those encountered in the course of the work including hostile and irate citizens

Preferred Qualifications:

• Pref Associates degree; Specialized/technical training 2Year Degree
• Pref Bilingual in Spanish

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone ator by email at. Inquiries will be treated as confidential to the extent permitted by law.

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