Data Analyst Summer 2025 Co-opInternship - 4 Months
Data Analyst Summer 2025 Co-opInternship - 4 Months
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Application Deadline:
Address:
33 Dundas Street WestJob Family Group:
As a coop/intern student at BMO you will have the opportunity to be heard keep growing and make a difference.
You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.
Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program BMO First Friend peer assignment BMO Social Squad studentled activities BMO U corporate learning platform and access to various Employee Resource Groups to further develop your network within BMO.
Note: Only students currently enrolled in an academic program and returning to their studies will be considered for Coop/Internship opportunities. Students who recently graduated are invited to apply to our New Grad opportunities which are available at in learning more about our campus program Stay uptodate with BMO Campus Recruitment by following us on Instagram @BMOonCampus or joining our LinkedIn group BMO Campus Recruiting & Early Talent.
To apply for this opportunity please submit your resume and an unofficial copy of your academic transcript. By applying for this general posting you will be considered for a number of different student opportunities across multiple locations. If you are selected to move forward you will be provided additional information.
Conducts impartial review of unresolved customer complaints regarding Bank products and/or services. Finds innovative collaborative solutions to resolve customer complaints and inquiries while balancing the customer and banks needs. Continuously assesses and improves work processes in order to maximize effectiveness and efficiency of the group.
- Develops maintains and services client relationships.
- Identifies areas of improvement to support overall client experiences.
- Provides subject matter expertise relating to products processes and operating systems.
- Builds and fosters strong relationships with BMO partners and leaders.
- Monitors and tracks performance and addresses any issues.
- Manages complaint resolution process for unresolved complaints received.
- Responds to customer concerns by drafting and delivering response letters in alignment with processes and guidelines.
- Prepares customer documentation and executive summaries of complex cases.
- Reviews and triages incoming complaints and refers to appropriate colleagues or escalates as required; identifies urgent sensitive and/or reputational issues.
- Participates in business led initiatives to identify process improvments that will help the customer.
- Provides feedback on trends identified through the complaint process.
- Ensures compliance and adherence to Bank policies and procedures and completion of required operational effectiveness activities as they relate to but are not limited to privacy money laundering and fraud.
- Focus may be on a business/group.
- Thinks creatively and proposes new solutions.
- Exercises judgment to identify diagnose and solve problems within given rules.
- Works mostly independently.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 3 5 years of relevant experience and postsecondary degree in related field of study or an equivalent combination of education and experience.
- Reasoning and problem resolution skills Indepth.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills Indepth.
- Collaboration & team skills Indepth.
- Analytical and problem solving skills Indepth.
- Influence skills Indepth.
Salary:
Pay Type:
The above represents BMO Financial Groups pay range and type.
Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure. Salaries for parttime roles will be prorated based on number of hours regularly worked. For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position.
BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performancebased incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. To view more details of our benefits please visit: Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.
As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From indepth training and coaching to manager support and networkbuilding opportunities well help you gain valuable experience and broaden your skillset.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.
Required Experience:
IC
Employment Type
Full-Time
