MAPLEs mission is to be the worlds best payments and financial services merchandising engine. To do this we aim to recommend the right Amazon Payments or financial service offer content to the right customer with the right CX and with the least amount of manual merchandiser effort possible. We own and operate the MLoptimization of payments merchandising through the Amazon shopping journey and support personalized content and affordability messaging. Our tech is built to preserve the customer trust paramount to Amazons ability to offer and recommend payments and financial services products. MAPLE builds and supports business partners innovation in its frontend merchandising CX and fully owns and develops features its merchandising and ASIN landing page content scheduling tool machine learning technology rendering and eligibility services.
MAPLE team is looking for a highly motivated customerfocused UX designer to drive engaging user experiences and push the limits of what customers expect from a modern credit solutions.
You are a designer with experience working on real products that people use every day. You are an organized selfstarter that can deal with ambiguity and are always on the lookout for ways to improve the customer experience. You are an excellent collaborator and have no problem presentingand defendingyour ideas to other designers product managers and company leaders. You understand the value of user testing and prototyping and thrive in a fastpaced startuplike environment. Above all you are passionate about solving real problems for real people through research design and iteration.
You will work with other members of the design and product teams to create experiences that are engaging useful and solution oriented. You will use market analysis customer feedback data analytics and usability findings to tailor your designs to the customer in order to best solve their problems. You will be responsible for developing your ideas from concept to completion presenting them to stakeholders for approval and working directly with developers to bring them to life.
Key job responsibilities
Work closely with product owners software developers researchers and other designers to create innovative design solutions that impact millions of users.
Deliver endtoend design of mediumtolargescale projects using market analysis site data customer feedback user research and technical constraints/opportunities to inform design decisions.
Translate complex customer interactions into simple engaging usercentered solutions.
Quickly and thoroughly create user flows wireframes lowfidelity and highfidelity design mockups and interactive prototypes.
Assess and analyze current site data and user behavior to understand target users deeply by developing and working from user profiles and conducting task analysis creating user scenarios or user stories and helping to create and analyze user research.
Communicate complex interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.
Refine maintain and enforce current design guidelines and strategies.
Work on multiple projects concurrently while handling different types of design requests.
Adeptly handle changing priorities throughout a product life cycle.
Work collaboratively with engineers product managers executives and other designers in overseeing design throughout the planning and development lifecycle for interfaces to help define bestinclass user experiences.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include: 1. Medical Dental and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
About the team
We are a customer obsessed team within Amazon focused on creating the best in class experiences for our customers. We have big ideas and are willing to take risks in order to realize them. We are small enough to move quickly while enjoying the stability that comes with being an industry leader. We tackle modern complex problems in innovative ways and create software that improves peoples lives.
8 years of design experience
Have an available online portfolio
Experience with design tools such as Photoshop Illustrator and InDesign and prototyping in HTML JavaScript CSS Ajax
Experience applying scrum to visual or UX design processes
Experience with UX design of complex workflows
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127100/year in our lowest geographic market up to $211600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.