Principal Program Manager Amazon Flex
Principal Program Manager Amazon Flex
Posted on :
27-04-2025
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1 Vacancy
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Job Description
At Amazon were working to be the most Customercentric company on earth. One customer experience that were constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders no matter how large or small are delivered where and when they need them as quickly accurately and cost effectively as possible. To meet this goal Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors called delivery partners to make deliveries to our customers. With Amazon Flex individuals can now be their own boss delivering Amazon packages.
We are seeking a Principle Program Manager for Amazon Flex in the Worldwide Marketing & Communications team. In this role you will own develop and drive key global programs processes and mechanisms to improve the effectiveness and efficiency of the organization. This role is responsible for developing and leading processes for inspecting and reporting progress against global goals and standards; driving a centralized comprehensive understanding of key performance indicators; and managing critical organizationwide performance and roadmap review mechanisms. The successful candidate will be selfmotivated passionate highly analytical detailoriented possess solid interpersonal and communication skills and be comfortable working independently to deliver results. You will work crossfunctionally and across geographies with stakeholders at all levels. You think strategically write effectively and plan accurately to execute and deliver on weekly monthly quarterly and yearly objectives. You effectively coach functional leadership and partners on operational policies and tools and drive holistic operational excellence across the organization.
Key job responsibilities
Own strategic planning and reporting for key global programs.
Ensure alignment on overall strategic goals standards objectives and key results and metrics for planning cycles.
Analyze business performance including defining and tracking KPIs issue identification and resolution in support of organizational goals.
Create and manage key reports and mechanisms in support of the organization.
Drive operational optimization and efficiency maintaining and improving global tools and processes.
7 years of working cross functionally with tech and nontech teams experience
7 years of program or project management experience
7 years of managing analyzing and communicating results to senior leadership experience
Bachelors degree
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements
Experience delivering projects within scope time budget and quality
MBA
Experience delivering cross functional projects
Experience with tools/systems to analyze data including Excel Access SQL or other data management systems
Experience working with presenting to and influencing senior executives up to VP level
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124900/year in our lowest geographic market up to $206500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are seeking a Principle Program Manager for Amazon Flex in the Worldwide Marketing & Communications team. In this role you will own develop and drive key global programs processes and mechanisms to improve the effectiveness and efficiency of the organization. This role is responsible for developing and leading processes for inspecting and reporting progress against global goals and standards; driving a centralized comprehensive understanding of key performance indicators; and managing critical organizationwide performance and roadmap review mechanisms. The successful candidate will be selfmotivated passionate highly analytical detailoriented possess solid interpersonal and communication skills and be comfortable working independently to deliver results. You will work crossfunctionally and across geographies with stakeholders at all levels. You think strategically write effectively and plan accurately to execute and deliver on weekly monthly quarterly and yearly objectives. You effectively coach functional leadership and partners on operational policies and tools and drive holistic operational excellence across the organization.
Key job responsibilities
Own strategic planning and reporting for key global programs.
Ensure alignment on overall strategic goals standards objectives and key results and metrics for planning cycles.
Analyze business performance including defining and tracking KPIs issue identification and resolution in support of organizational goals.
Create and manage key reports and mechanisms in support of the organization.
Drive operational optimization and efficiency maintaining and improving global tools and processes.
7 years of working cross functionally with tech and nontech teams experience
7 years of program or project management experience
7 years of managing analyzing and communicating results to senior leadership experience
Bachelors degree
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements
Experience delivering projects within scope time budget and quality
MBA
Experience delivering cross functional projects
Experience with tools/systems to analyze data including Excel Access SQL or other data management systems
Experience working with presenting to and influencing senior executives up to VP level
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124900/year in our lowest geographic market up to $206500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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