Program Manager
Program Manager
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1 Vacancy
Job Description
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Plans directs organizes leads and coordinates the administration of Child Support programs; locating customers establishing paternity and support orders modifying and enforcing child support orders.
- Communicates effectively with child support advisors State agencies Sheriffs Department Masters Judges committees workgroups and other child support agencies to ensure optimum service to our customers.
- Interprets monitors and administers new Child Support policies and procedures to ensure compliance with local state and federal policies and procedures.
- Ensures adequate unit coverage at all times; oversees the daily operations of the Agency in the absence of the Director and Deputy Director.
- Monitors and tracks performance of an assigned Program Unit.
- Identifies problematic areas and makes recommendations for improvement to the Deputy Director/Director.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.
Experience: Eight years of experience four years of experience in the administration of a human services program or experience conducting studies and analyses of programs procedures practices and organizations and an additional four years of professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs procedures practices and organizations.
Notes:
1. Candidates may substitute the possession of a Bachelors degree from an accredited college or university and four years of experience in the administration of a human services program or experience conducting studies and analyses of programs procedures practices and organizations for the required experience.
2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to six years of the required experience.
3. Candidates may substitute U.S. Armed Forces military experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General Administrative Clerical and Office Services field of work on a yearforyear basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
Two years of experience supervising staff.
Two years of experience working in a human service program.
One year of experience monitoring and developing reports andanalytics.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing will not consider information submitted after this candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.If you are in State service and are a promotional candidate your salarywill be determined in accordance with State of Marylandguidelines.
EXAMINATION PROCESS
The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.
BENEFITS
As an employee of the State of Maryland you will have access to outstanding benefits including: healthinsurance dental and vision plans offered at a low cost.CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS.
- Personal Leave new State employees are awarded six 6 personnel days annually (prorated based on start date).
- Annual Leave ten 10 days of accumulated annual leave per year.
- Sick Leave fifteen 15 days of accumulated sick leave per year.
- Parental Leave up to sixty 60 days of paid parental leave upon the birth or adoption of a child.
- Holidays State employees also celebrate at least twelve 12 holidays per year.
- Pension State employees earn credit towards a retirement pension.
- Positions may be eligible for telework.
FURTHER INSTRUCTIONS
Required Experience:
Manager
Employment Type
Full-Time
