Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailJob Description
Under the direction of the ILL Lending Supervisor the Interlibrary Loan Assistant supports the daily processing within the ILL Unit. This may include searching bibliographic citations to fill Virginia Tech patrons and other libraries requested materials either print or electronic. Retrieving requested materials from library stacks and updating status. Preparing shipments for print/media materials as needed. Serving as secondary customer service representative for the unit both via email and phone as needed.
Required Qualifications
Experience working with the public and customer service
Experience explaining and applying policies and procedures
Work experience in an academic or public library that required electronic searching of materials
Demonstrated knowledge of how print and electronic library resources are arranged
Good communication and interpersonal skills to communicate correspondences to a diverse community
Demonstrated good problem solving and investigative skills
Experience using Microsoft Outlook and Microsoft Office applications such as Word and Excel in addition to Google Drive
Work experience with accuracy and attention to detail with minimal supervision
Preferred Qualifications
Interlibrary Loan experience in an academic library preferred
Demonstrated knowledge of library practices/procedures and operations including knowledge of Library of Congress classification
Working knowledge of CONTU Guidelines to fair use and copyright law (title 17 U.S. code)
Experience working with the Alma Library Service Platform OCLC WorldCat ILLiad and RapidILL
Working knowledge and experience with academic library ejournal/ebook database resource tools
Knowledge of UPS and/or USPS shipping procedures
Experience working with scanner equipment/software
Pay Band
3
Overtime Status
NonExempt: Eligible for overtime
Appointment Type
Parttime wage
Salary Information
$15.79$16.22/hour dependent on qualifications and experience
Hours per week
average of 30 hrs
Review Date
5/9/25
Additional Information
Must be able to work school breaks and holidays.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto Ut Prosim (That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a handson transdisciplinary approach to preparing scholars to be leaders and problemsolvers. A comprehensive landgrant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is an inclusive community dedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eight undergraduate colleges a school of medicine a veterinary medicine college Graduate School and Honors College. The university has a significant presence across Virginia including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation please contact Rebecca Osborne at during regular business hours at least 10 business days prior to the event.
Part-Time